ERI SEKIGAMI
3458 Garden Dr Vancouver,BC
Summary
Friendly Restaurant professional skilled at meeting customer needs, sales goals and productivity standards. Works independently to keep counter areas neat, clean and well-stocked for maximum efficiency. Good at building rapport with customers and making menu suggestions.
Overview
12
12
years of professional experience
Work History
Counter Server
Breka Bakery & Cafe
09.2024 - Current
- Packaged and delivered to-go orders and trays for guests leaving restaurant.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Helped customers choose items based on menu options, dietary needs and preferences.
- Used manual and electronic kitchen appliances to clean, unwrap, slice and trim food products.
Baker's Assistant/Barista
Café VELOCHE
07.2013 - 03.2016
- Prepared and served a variety of beverages with precision and creativity, consistently meeting or exceeding quality standards, and receiving compliments for latte art and presentation
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
Education
Global Studies
Meiji Gakuin University
03.2021
Communication Studies, Hospitality & Tourism Management
San Francisco State University
05.2019
Skills
- Multitask
- Time management
- Report writing and presenting
- Strong interpersonal skills
- Proactive and self-motivated
- Exceptional organizational skills
- Packaging food items
Languages
English
Full Professional
Japanese
Native or Bilingual
French
Elementary
Timeline
Counter Server
Breka Bakery & Cafe
09.2024 - Current
Baker's Assistant/Barista
Café VELOCHE
07.2013 - 03.2016
Communication Studies, Hospitality & Tourism Management
San Francisco State University
Global Studies
Meiji Gakuin University
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