Ergun Karabatak
Toronto,ON
Summary
Personable and driven individual with talent for building strong client relationships and positive, upbeat demeanor. Possesses fundamental understanding of sales strategies and client management, with strong communication and organizational skills. Ready to deliver impactful results by leveraging interpersonal skills and keen attention to detail.
Offering strong foundation in sales principles and eagerness to learn and develop in fast-paced environment. Contributes solid understanding of client needs and effective communication techniques.
Overview
6
6
years of professional experience
Work History
Account Executive
Synergy Acquisitions Group
04.2023 - Current
- Provided exceptional customer service, resolving 95% of client concerns on first contact to ensure long-term loyalty.
- Generated leads, conducting outreach, and engaging potential customers through 50+ calls, 25+ emails, and multiple in-person meetings weekly to present tailored solutions.
- Kept accurate and detailed records of sales activities, pipelines, and performance metrics in our CRM system, maintaining 99% data accuracy for up-to-date and accessible information.
- Sold financial products and charitable services, consistently exceeding sales targets by 20%+ month over month and achieving top client acquisition goals.
- Provided personalized consultations to match 90%+ of customers with financial products suited to their specific needs.
- Promoted fundraising initiatives for partnered charities, contributing to a 15% increase in community engagement and strengthening brand reputation.
- Developed strong communication and negotiation skills, closing 60%+ of face-to-face and phone-based sales opportunities.
- Maintained detailed records of customer interactions and product performance, ensuring 100% accuracy to support data-driven sales strategies.
Lawn Care Technician/Outdoor Sales Representative
Weed Man Lawn Care
03.2021 - 02.2023
- Applied government-approved fertilizer and weed control products, ensuring safety and regulatory compliance to 30+ properties daily.
- Generated truck sales through strategic door-to-door sales, engaging neighboring customers after service completion and driving easy, consistent sales growth.
- Analyzed lawn conditions and provided tailored recommendations, enhancing lawn quality and customer satisfaction.
- Maintained production schedules, ensuring timely and efficient service delivery.
- Completed paperwork with accuracy, supporting seamless operational processes.
- Delivered exceptional customer service, building strong relationships with existing and potential clients.
- Upheld truck and equipment cleanliness, maintaining professional standards and operational readiness.
- Maintained a polished personal appearance, representing the company’s commitment to professionalism and quality service.
- Managed operations to reduce costs and enhance team efficiency and performance.
- Analyzed expenses to identify savings, improving overall operational efficiency.
- Monitored sales and developed performance metrics, leading to measurable team improvements.
- Optimized operations by addressing cost challenges, achieving significant efficiency gains.
- Developed and implemented sales monitoring strategies, empowering teams to drive revenue growth.
- Developed lasting customer relationships and grew network over time.
- Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
Order Picker
Amazon Fulfillment Centre
07.2019 - 01.2021
- Fostered strong teamwork, coordinating with floor staff and management to meet or exceed daily objectives and quickly adapt to shifting priorities.
- Accurately picked and packed 100+ orders per shift, enhancing efficiency in fast-paced settings.
- Used handheld devices for 99% precise data entry, ensuring seamless operations and minimizing errors.
- Collaborated with team to consistently achieve 100% of daily targets while upholding strict compliance standards.
- Operated PIT equipment and scanners to reduce order processing time by 20%, expediting fulfillment.
- Adapted to shift changes, prioritizing tasks to improve workflow and maintain on-time order completion rates of 98%.
- Mastered use of handheld scanners and PIT equipment, ensuring 100% accurate inventory management and safe material handling.
- Fostered strong teamwork, coordinating with floor staff and management to meet or exceed daily objectives and quickly adapt to shifting priorities.
- Streamlined order processing with PIT equipment, enhancing fulfillment speed and improving order accuracy by 15% while maintaining safety standards.
- Provided training and mentorship to 5+ new team members, sharing best practices and improving team efficiency.
Education
High School Diploma -
East York Collegiate Institute
Toronto, ON01.2020
Skills
- Customer Service
- Team Management
- Sales
- Time Management
- OS X
- Microsoft Word
- Microsoft Excel
- Microsoft Power Point
- Problem-solving
- Creativity
- Eye for Detail
- Inventory Management
- Customer service
- Team leadership
- Decision-making
Locations
- Toronto, ON
- Ajax, ON
Languages
English
Turkish
Romanian
Timeline
Account Executive
Synergy Acquisitions Group
04.2023 - Current
Lawn Care Technician/Outdoor Sales Representative
Weed Man Lawn Care
03.2021 - 02.2023
Order Picker
Amazon Fulfillment Centre
07.2019 - 01.2021
High School Diploma -
East York Collegiate Institute
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