I’m interested in entrepreneurship, online reselling, and developing strong communication and sales skills I also enjoy staying active in my community by volunteering and supporting cultural events like Ramadan In my free time, I explore digital business trends and financial tools
Erfan Najafi
Don Mills,ON
Summary
Motivated and customer-focused Retail Sales Associate with hands-on experience in a family-run tailoring and clothing business. Skilled in helping customers choose the right fit and style, answering questions, and handling sales from start to finish. Known for strong communication, friendly service, and the ability to make customers feel confident in their purchases. Fluent in multiple languages, with a natural talent for building trust and increasing interest in products. Quick learner, ready to grow into new roles like finance or insurance sales.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Family Clothing Store
06.2020 - 08.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used Strong communication skills to make customers feel welcome and increase sales
Education
General Studies
Georges Vanier
Don Mills, ON01-2026
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Multilingual communication
Accomplishments
Successfully managed personal online reselling through Facebook Marketplace, showcasing strong communication, negotiation, and customer service skills while handling listings, pricing, and in-person transactions.
Interests
Timeline
Retail Sales Associate
Family Clothing Store
06.2020 - 08.2022
General Studies
Georges Vanier
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