Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

ERFA MONALYN GOMEZ

Vancouver,BC

Summary

To acquire a position where I can utilize my skills and life experiences in providing excellent customer service to benefit the company. Personal Attributes Excellent public relations skill; works well with diverse groups of people. Ability to work well in high-pressure situations Innovative, quick learner with proven ability to adapt well to change Able to work independently with little direction, and effective within a team environment Responsible and reliable Highly motivated to accept responsibility, organized and articulate Outstanding work ethic and experience in time management. Excels in customer service and safety

Dedicated candidate with extensive experience providing support to animals. Skilled in monitoring animal vitals and meeting task deadlines. Highly organized and works well in team environments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Veterinary Assistant

Granville Island Veterinary Hospital
Vancouver, BC
01.2024 - Current
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.

Supervisor

Starbucks
Vancouver, BC
01.2018 - 02.2024
  • Attends to requests, comments, and concerns from customers
  • Provides excellent customer service to all guests
  • Able to work under pressure and always maintains a calm demeanor.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Veterinary Assistant

Central Park Animal Hospital
Burnaby, BC
05.2020 - 02.2021
  • Provided customer support to clients, answering questions and addressing concerns.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Restrained animals for examination and treatment.
  • Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
  • Prepared animals for surgical procedures.

Education

CDI Career College Training
Richmond, BC
06.2020

Skills

  • Motivating Performers
  • Following Supervisor Instructions
  • Processes and Procedures
  • Safe Work Methods
  • Shift Coverage
  • Animal handling
  • Careful restraint
  • Pre-anesthetic preparation
  • Anesthesia monitoring
  • Multitasking Abilities
  • Attention to detail
  • Problem-solving

Languages

English
Native or Bilingual

Certification

Certified in CPR, AED, First Aid and Canine First Aid Valid WHMIS Certificate

Timeline

Veterinary Assistant

Granville Island Veterinary Hospital
01.2024 - Current

Veterinary Assistant

Central Park Animal Hospital
05.2020 - 02.2021

Supervisor

Starbucks
01.2018 - 02.2024

CDI Career College Training
ERFA MONALYN GOMEZ