Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
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Erendira Hernandez

Vaudreuil-Dorion,QC

Summary

Dynamic professional with a proven track record at Contessa, excelling in multitasking and organization. Leveraging strong time management skills and proficiency in Microsoft Excel, I enhanced production efficiency and ensured timely inventory availability. Passionate about delivering exceptional customer service and fostering effective communication in diverse environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Machine Operator

Contessa
Vaudreuil-Dorion, Quebec
02.2024 - Current
  • Organized assembly materials for dowel production process to enhance efficiency.
  • Managed dowel inventory, ensuring timely availability for assembly operations.
  • Trained on WEEKE machine operation for groove creation on tablets prior to dowel insertion.

English as a Second Language Teacher

LatinHire (Open English)
Vaudreuil-Dorion, Quebec
09.2018 - Current
  • Customized small group and individual activities to address differentiated learning needs.
  • Instructed classes focusing on listening comprehension, pronunciation, vocabulary, grammar, and sentence structure.
  • Delivered individualized instruction to enhance students' conversational and academic English skills.
  • Participated in professional development workshops to remain updated on ESL teaching standards and best practices.

Claim and Refund Associate

Frontdoor ProConnect
California, USA
09.2021 - 09.2022
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Assist other departments with resolving any refund-related issues.
  • Accurately process refunds for customers in a timely manner.

Phone Spanish Medical Interpreter

Language Line Solutions
Leon, Guanajuato, Mexico
06.2016 - 06.2018
  • Provided translation assistance for legal documents or forms pertaining to medical treatments or procedures.
  • Confirmed accuracy of technical terms and terminology and remained consistent during translation revisions.
  • Responded to requests from healthcare staff or physicians for interpreter services.

Education

High School Diploma -

RIghetti High School
California, USA
06-2007

Skills

  • Advanced Microsoft Excel
  • Advanced Microsoft Office
  • Multitasking and organization
  • Task prioritization
  • Time management
  • Customer service
  • Effective communication

Certification

  • Advanced Certificate in Teaching English as a Foreign Language (TEFL)-120 HRS
  • Master Certificate in Teaching English as a Foreign Language (TEFL) -160 HRS

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • play soccer in my free time
  • go to the gym
  • Practice French

Timeline

Machine Operator

Contessa
02.2024 - Current

Claim and Refund Associate

Frontdoor ProConnect
09.2021 - 09.2022

English as a Second Language Teacher

LatinHire (Open English)
09.2018 - Current

Phone Spanish Medical Interpreter

Language Line Solutions
06.2016 - 06.2018

High School Diploma -

RIghetti High School

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Erendira Hernandez