Eren Ulusoy
Toronto
Summary
Diligent aquatic director with strong background in aquatic management, known for successfully overseeing swim programs and lifeguard teams. Proven track record in enhancing safety protocols and implementing innovative training programs. Demonstrates leadership and effective communication skills to foster team collaboration and ensure optimal operational efficiency.
Experienced with aquatic facility management, consistently ensuring safe and efficient operations. Utilizes leadership and communication skills to foster collaborative team environment. Track record of implementing successful training programs and enhancing safety protocols.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Aquatic Director
Eren's Swim School
01.2025 - Current
- I oversee all aquatic operations at Eren's Swim School, including program planning, instructor scheduling, and staff training
- I lead curriculum development, ensure safety protocols are followed, and handle direct communication with clients
- I also support instructors with teaching strategies, manage certifications, and maintain a high-quality, inclusive swim environment
- Everything runs through me - and I make sure it runs smoothly
- Improved aquatic program participation by developing and implementing engaging activities and events.
- Streamlined facility operations through effective scheduling and allocation of resources.
- Established strong relationships with local media outlets resulting in increased exposure for our facility''s events and initiatives.
- Enhanced swimmer safety by conducting regular staff training sessions on emergency procedures and risk management.
- Organized staff schedules effectively to ensure adequate coverage during peak hours as well as special events or rentals.
Swim Instructor
City of Toronto
10.2024 - Current
- Supervise and lead a team of lifeguards and swim instructors to ensure a safe aquatic environment
- Enforce safety regulations, monitor patron behavior, and respond to emergencies
- Provide mentorship, guidance, and on-deck training for staff
- Assist with scheduling, staff evaluations, and performance management
- Maintain and inspect lifesaving and first aid equipment to ensure readiness
- Deliver excellent customer service and address patron concerns professionally
- Support the implementation of aquatic programs and special events
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Lifesaving Instructor
Madelaine's Rainbow
09.2024 - Current
- I deliver engaging and structured aquatic safety and rescue courses, including Bronze Star, Bronze Medallion, and Bronze Cross, as well as First Aid and CPR
- I focus on equipping students with essential water rescue skills, first aid knowledge, and water safety awareness, ensuring a safe and supportive learning environment
- With expertise in both classroom and in-water instruction, I evaluate progress, provide constructive feedback, and inspire confidence in lifesaving practices
- Served as an ambassador for water safety by participating in community events related to drowning prevention initiatives.
- Promoted a safe and supportive learning environment, leading to improved student confidence in their lifesaving skills.
- Evaluated course effectiveness regularly, making adjustments as needed to maintain high-quality educational experiences for students.
Aquatic Director / Supervisor
Lifeguardix
01.2023 - Current
- Instruct and examine various lifesaving courses, including Basic, Emergency, Standard First Aid, and CPR A, B, C, HCP, Airway Management, Bronze Medallion, Bronze Cross, and National Lifeguard, ensuring candidates meet Lifesaving Society standards
- Manage and lead a team of certified lifeguards, instructors, examiners, and supervisors across multiple Toronto-based locations, providing guidance, training, and operational support
- Schedule, program, and oversee the successful delivery of lifesaving and first aid courses while handling administrative tasks, including enrollment, certification processing, and compliance with industry regulations
- Conduct public outreach initiatives to promote water safety awareness, lifesaving training, and career opportunities in aquatics, increasing community engagement and participation
- Oversee property permits, business bank accounts, and financial transactions related to Lifeguardix, ensuring smooth and professional financial operations
- Develop and implement policies and procedures to maintain a safe and effective learning environment for both candidates and instructors
- Provide mentorship and professional development opportunities for staff to enhance instructional quality and leadership within the aquatics industry
- Increased customer satisfaction by resolving concerns promptly and professionally.
- Improved aquatic program participation by developing and implementing engaging activities and events.
- Evaluated the success of existing programs regularly using feedback from participants and adjusted offerings as needed based on demand and interest.
- Streamlined facility operations through effective scheduling and allocation of resources.
- Established strong relationships with local media outlets resulting in increased exposure for our facility''s events and initiatives.
- Oversaw the hiring, training, and supervision of lifeguards, instructors, coaches, and support staff to ensure high-quality service delivery in all areas of operation.
- Managed inventory levels efficiently for supplies such as chemicals, cleaning materials, first aid items, snacks/beverages for sale at the concession stand.
Private Tutor
Private
09.2021 - Current
- Tutor dedicated to supporting students in reaching their academic goals through one-on-one and small group sessions
- I provide guidance across various subjects, adapting my teaching methods to match each student's learning style
- My approach emphasizes patience, clarity, and encouragement, helping students build confidence, improve their skills, and achieve meaningful academic progress
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Met with parents to discuss student progress and address concerns.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Empowered students with essential study skills such as note-taking, test preparation strategies, and effective research methods.
- Taught students remotely using online video chat platform and other delivery channels.
Volunteer Staff
Toronto District School Board
09.2020 - Current
- Assisting students with special needs, focusing on those with developmental delays
- Responsible for ensuring safety and a supportive environment, working alongside supervisors to encourage positive behaviors and facilitate social interactions, helping students build confidence and social skills
- Through this experience, I've developed strong communication skills, patience, and a deeper understanding of inclusive support strategies that make a meaningful impact in each student's life
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Participated in team-building activities to foster teamwork and collaboration.
- Established and maintained strong relationships with colleagues through regular meetings and communication.
- Enhanced team collaboration by fostering a positive work environment and promoting open communication among staff members.
- Developed and improved time management and organizational skills to maximise personal productivity.
Swim Instructor / Lifeguard
Davina's Swim House
09.2024 - 02.2025
- Swim Instructor specializing in teaching swimming techniques, water safety, and rescue skills to children aged 1-13
- With a focus on creating a positive, engaging learning environment, guiding young swimmers in developing their skills while instilling critical water safety knowledge
- Emphasizing clear communication and patience, I ensure that each lesson is both fun and educational as students gain confidence in the water
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Took notes strengths and weaknesses of each child in class to track progress.
- Increased swimmer safety by enforcing pool rules and maintaining vigilant supervision during lessons.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
Aquatic Program Assistant
Pedalheads Bike Camps Inc.
06.2024 - 12.2024
- Assisted with planning and coordinating day-to-day and special program activities.
- Established rapport with clients through exceptional customer service practices, fostering ongoing relationships built on trust and respect.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
- Prepared clearly written and formatted documents and reports.
- Managed both digital and physical filing systems and retrieved documents as required.
- Coordinated event logistics, including venue selection, catering arrangements, and attendee registration processes.
- Strengthened communication between team members by establishing clear channels for information sharing.
Education
High School Diploma -
Ursula Franklin Academy
Toronto, ONHigh School Diploma -
William Lyon Mackenzie Collegiate Institute
Toronto06-2027
Skills
- Lifeguarding
- Water Rescue
- Scheduling management
- Adaptive programming
- Facility management
- Inclusive environment
- Pool maintenance
- Lifeguard training
- Equipment procurement
- Certification compliance
- Guest relations
- Accident prevention
Accomplishments
- Supervised team of 20-99 staff members.
- Resolved product issue through consumer testing.
Certification
- Swim/Lifesaving/First Aid Instructor Certification
- Lifesaving Society Bronze Examiner
- Standard First Aid with CPR-C
- Principles of Healthy Child Development
- Workplace Health and Safety Awareness Training
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Personal Information
Title: Aquatic Safety Professional | Lifesaving Program Examiner
Timeline
Aquatic Director
Eren's Swim School
01.2025 - Current
Swim Instructor
City of Toronto
10.2024 - Current
Lifesaving Instructor
Madelaine's Rainbow
09.2024 - Current
Swim Instructor / Lifeguard
Davina's Swim House
09.2024 - 02.2025
Aquatic Program Assistant
Pedalheads Bike Camps Inc.
06.2024 - 12.2024
Aquatic Director / Supervisor
Lifeguardix
01.2023 - Current
Private Tutor
Private
09.2021 - Current
Volunteer Staff
Toronto District School Board
09.2020 - Current
High School Diploma -
Ursula Franklin Academy
High School Diploma -
William Lyon Mackenzie Collegiate Institute
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