Summary
Overview
Work History
Education
Skills
Timeline
Generic

EREN JOUDREY

Whitby,ON

Summary

Detail-oriented Investigator with strong leadership skills and history in corporate security. Offering exceptional communication skills and network of community resources. Well-versed in assisting law enforcement in cases.

Overview

25
25
years of professional experience

Work History

Bus Operator

TTC
03.2015 - Current
  • CZ licensed-
  • Operates safely and effectively in fast-paced environment.
  • Provides sound judgement and quick decision making while under stressful situations.
  • Writes clear and accurate reports.
  • Exercises knowledge of bus safety, security, emergency operations, regulations and procedures.
  • Networks and communicates effectively with emergency services and members of the commission at all levels.
  • Provides expert advise, guidance, direction and assistance to distressed passengers.
  • Conducted pre-trip inspections of bus for safe operation.
  • Received excellent customer reviews for friendly, punctual transport services.

Loss Prevention Investigator

Loblaw Companies Ltd
01.2005 - 01.2015
  • Investigated and interviewed persons for theft and fraud in relation to property.
  • Wrote clear and accurate reports and collected evidence for court proceedings.
  • Effectively executed duties under Trespass to Property Act.
  • Provided weekly updates to management.
  • Headed meetings with management and peers.
  • Efficiently responded to emergency related issues in relation to property.
  • Analyzed financial inventory results and provided strategies on achieving optimal budgeted shrink targets.
  • Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
  • Audited stores on weekly basis to identify deficiencies and identified potential causes.
  • Performed security walks around store to monitor employee and customer activities.
  • Streamlined shrink management program and trained Colleagues.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
  • Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
  • Educated store personnel and customers to apply best practices and comply with loss prevention policies and procedures.
  • Worked with clients and risk management specialists to provide meaningful solutions that met client needs.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Enhanced training processes for both clients and departments to increase overall functionality.

Security Officer

Oxford Companies
01.1999 - 01.2005
  • Enforced the Trespass to Property Act and acted under section 494 of Criminal Code.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Reported suspicious activities and persons to law enforcement.
  • Checked and verified photo identification prior to granting facility access.
  • Operated and maintained CCTV surveillance
  • Worked with local Police Service to preserve crime scenes

Education

Law Enforcement

Seneca College
King City, ON
05.1999

Skills

  • Strong written and verbal communication (communicates effectively in French)
  • Professional level security awareness
  • Excellent leadership
  • Adaptable to shift work and fast paced environment
  • Knowledge of IT applications, systems and security controls, social media platforms
  • Critical thinker
  • Experienced investigator

Timeline

Bus Operator

TTC
03.2015 - Current

Loss Prevention Investigator

Loblaw Companies Ltd
01.2005 - 01.2015

Security Officer

Oxford Companies
01.1999 - 01.2005

Law Enforcement

Seneca College

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EREN JOUDREY