Erdene-Ekh Bum-Erdene
Calgary,Canada
Summary
I am an enthusiastic and positive person with excellent oral and written communication skills. I am known to be a people person and I love to help others to the best ability. Since I am very detail-oriented, I consider myself to be organized and a quick learner. I have over 8 years of teaching experience in English as a second language subject to high school students as well as being a college counselor. I assisted students with college applications and was in an advisory role for parents and guardians. Aside from that, I have also worked with the British Council to administer the IELTS computer-delivered testing by following regulations, building international testing standards, and training other employees within the standards.
Overview
8
8
years of professional experience
Work History
CUSTOMER REPRESENTATIVE
EXECUTIVE ACQUISITIONS
02.2023 - 06.2023
- Customer service
- Worked in the sales department
- Handled cash.
COLLEGE COUNSELOR
JET INTERNATIONAL SCHOOL
04.2021 - 12.2022
- Provided friendly and supportive advice to students and parents
- Supported and guided students through the in-depth process of university applications
- Planned grade-specific events for parents to address specific needs of academic year.
- Refined curriculum to create top-notch college placement courses.
- Provided support and guidance to students experiencing academic and personal troubles.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Worked on college/career counseling for graduating students.
- Assisted with admissions process, financial aid process and obstacles that arose.
- Built and maintained relationships with college admissions offices.
IELTS TEST CENTRE ADMINISTRATOR
BRITISH COUNCIL
08.2019 - 12.2022
- Worked on registering and communicating with test takers as well as receiving payments
- Maintained personnel records and updated internal databases to support document management.
- Worked closely with the British Council to conduct official IELTS test sessions according to standardization
- Prepared and supervised pre-test, test day, and post-test day to ensure a quality testing system for candidates
- Worked as a test day staff invigilator when needed
- Worked on the business plan and marketing strategies to increase test demand for the testing center.
- Collected, validated, and distributed information to employees.
- Coordinated with the human resources department to handle payroll and personnel databases.
- Gathered, organized and input information into digital database.
ESL/ EAP TEACHER
JET SCHOOL OF ENGLISH
03.2015 - 08.2020
- Developed English as a second language curriculum designed specifically for 8 weeks
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Graded and evaluated student assignments, papers, and course work.
- Conducted evaluations to measure performance and progress of students, providing guidance for areas requiring improvement.
- Created English for Academic Purposes curriculum for 14 years and above age students
- Taught over 30 hours per week for over 6 years.
Education
Master of Arts - Education
National University of Mongolia
Ulaanbaatar, Mongolia01.2019
BBA - Business Administration
Mongolian University of Science And Technology
Ulaanbaatar, Mongolia06.2013
High School Diploma -
Southport High School
Indianapolis, IN06.2009
Skills
- Detail oriented
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Bilingual: English and Mongolian
- Ability to develop and understand policies and procedures
- Excellent problem-solving skill
- Proficient with Microsoft Office, email, and Internet applications
- New Student Orientation
- Curriculum Requirements Expertise
- Academic Counseling
- Course Planning and Organization
- Excellent Oral and Written Communication
- Career Counseling
- Academic Monitoring
- Student Development
- Staff Management
- College Application Assistance
- Administrative Abilities
- Transcript Review
- Student Support
- Computer Skills
Awards
Best Educational Officer, Mongolian Ministry of Education, 2020
Volunteer Experience
- My Club NGO, Ulaanbaatar, Mongolia, 2010-2013, Worked with a team of volunteers to plant trees to create a greener area
- Ulemj Egshiglen Foundation, Ulaanbaatar, Mongolia, 2014-2015, Worked with renowned writers and poets to conduct Olympiads for rural and isolated Mongolian students and teachers
Languages
English
Native or Bilingual
Mongolian
Native or Bilingual
Timeline
CUSTOMER REPRESENTATIVE
EXECUTIVE ACQUISITIONS
02.2023 - 06.2023
COLLEGE COUNSELOR
JET INTERNATIONAL SCHOOL
04.2021 - 12.2022
IELTS TEST CENTRE ADMINISTRATOR
BRITISH COUNCIL
08.2019 - 12.2022
ESL/ EAP TEACHER
JET SCHOOL OF ENGLISH
03.2015 - 08.2020
Master of Arts - Education
National University of Mongolia
BBA - Business Administration
Mongolian University of Science And Technology
High School Diploma -
Southport High School
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