Summary
Overview
Work History
Education
Skills
LANGUAGES
SUMMARY OF QUALIFICATIONS
Timeline
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Erada Meto

Victoria,BC

Summary

Enthusiastic team player with a strong emphasis on punctuality and effective communication. Thrives in collaborative environments that foster interaction and teamwork.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

Overview

9
9
years of professional experience

Work History

Administrative Assistant

CHEO
06.2023 - 05.2025
  • Managed office communications, ensuring timely responses and information dissemination.
  • Coordinated scheduling for meetings and appointments, optimizing time management across departments.
  • Developed and maintained filing systems, enhancing document retrieval efficiency and organization.
  • Assisted in preparing reports and presentations, contributing to departmental project success.
  • Trained new staff on administrative procedures, fostering a collaborative work environment.
  • Collaborated with cross-functional teams to ensure alignment on project objectives and deliverables.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Ward Clerk

The Ottawa Hospital
02.2021 - 04.2025
  • Casual ward clerk at both Post Anesthesia Care Unit and Surgical Day Care Unit
  • Facilitated communication between departments, enhancing collaboration and patient care continuity.
  • Organized paperwork for doctors, nurses, and patients.
  • Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
  • Contributed to a positive ward atmosphere through friendly interactions with patients, families, and staff members.
  • Answered multi-line phone systems to manage incoming and outgoing calls for busy surgical department.
  • Gets the day organized by making sure the schedule is prepared for the following day
  • Prepare notes for the nurses for incoming patients out of surgery
  • Goes through provided schedule and takes note of anything of importance
  • Scans important documents to patient files
  • Makes and takes calls for the nurses
  • Throughout the day must update the flow and emergency lists
  • Experience with EPIC

PTA (physio assistant)

Pro physio Ottawa
03.2016 - 01.2025
  • Greet, process and work with clients from a wide variety of age groups, ethnicities, personalities and medical conditions professionally and politely.
  • Update patient records accurately and diligently
  • Complete daily administrative and housekeeping tasks such as cleaning workstations, sanitizing beds, doing laundry, ordering office supplies
  • Appropriately and effectively used medical equipment such as: tense, muscle stim, IFC, and ultrasound
  • Manage clinic’s booking system by booking and cancelling appointments for patients, and sending out appointment reminders consistently
  • Manage personal medical files appropriately by strictly abiding by clinic’s privacy and security policies.
  • Coordinated patient scheduling to optimize clinic workflow and enhance service delivery.

Videographer (Queen’s)
09.2017 - 03.2018
  • Filmed for the Women’s Varsity Basketball team

Education

High School diploma -

06.2016

BA - undefined

University of Carleton

Skills

  • Proficient in Microsoft tools
  • Data interpretation in Excel and SPSS
  • Effective communication skills
  • Skilled in EPIC software
  • Office administration
  • Time management
  • Deadline oriented

LANGUAGES

English primary
French

SUMMARY OF QUALIFICATIONS

  • Excellent oral and written communication skills
  • Extensive experience working with various computer programs such as MS Word, Excel, PowerPoint, and Outlook
  • Fast learner with a strong sense of self-motivation and eagerness to improve skillset
  • Excellent leadership and teamwork skills acquired through many years of participation in competitive sports teams.
  • Polite, respectful and reliable worker
  • Excellent time management skills acquired through years of intense and fast paced shifts from working in a physio clinic
  • Strong ability to meet tight deadlines and adhere to a fast-paced and changing work environment.
  • Ability to work effectively both independently and in group settings

Timeline

Administrative Assistant

CHEO
06.2023 - 05.2025

Ward Clerk

The Ottawa Hospital
02.2021 - 04.2025

Videographer (Queen’s)
09.2017 - 03.2018

PTA (physio assistant)

Pro physio Ottawa
03.2016 - 01.2025

BA - undefined

University of Carleton

High School diploma -

Erada Meto