Ephah May Basanes
Victoria,BC
Summary
Proven leader in housekeeping management at Holiday Inn Express Hotel Suites, enhancing room cleanliness standards and efficiency. Expert in inventory management and conflict resolution, significantly improving guest satisfaction. Skilled in motivating teams and implementing rigorous housekeeping protocols, ensuring top-tier guest experiences.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Housekeeping Supervisor
Holiday Inn Express Hotel Suites
01.2023 - Current
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Placed orders for housekeeping supplies and guest toiletries.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
Education
Bachelor of Elementary Education - Major in Preschool
University of Antique
Sibalom, Antique Philippines 04.2016
Skills
- Classroom Technology
- Motivation Techniques
- Classroom inventory management
- De-escalating and Resolving Conflicts
- Student Behavior and Progress Reporting
- Lesson Planning and Preparation
- Experience with Diverse Student Populations
- Communicating with Parents and Teachers
Timeline
Housekeeping Supervisor
Holiday Inn Express Hotel Suites
01.2023 - Current
Bachelor of Elementary Education - Major in Preschool
University of Antique
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