Emile Patterson
Richard,Saskatchewan
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Over 15 years of experience in customer service.
Overview
22
22
years of professional experience
Work History
Tire & lube express manager
Walmart Canada
07.2007 - 04.2022
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Department Manager
Walmart Canada
01.2003 - 01.2007
- Collaborated with store management to optimize overall store performance and meet company goals.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted in setting up and opening the Kindersley Sask location
Sales Floor Associate
Walmart Canada
10.2000 - 04.2003
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Collaborated with team members to achieve monthly sales targets and maintain high levels of customer satisfaction.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
Education
Certificate - Advanced Local Government Administrator
University of Regina
Regina, SK2024
Skills
- Customer Service
- Retail Operations
- Team Supervision
- Inventory Management
- Decision-Making
- Critical Thinking
- Time Management
- Organizational Skills
Timeline
Tire & lube express manager
Walmart Canada
07.2007 - 04.2022
Department Manager
Walmart Canada
01.2003 - 01.2007
Sales Floor Associate
Walmart Canada
10.2000 - 04.2003
Certificate - Advanced Local Government Administrator
University of Regina
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