Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eon Charles

Ajax,ON

Summary

High-energy sales leader with proven relationship-building skills and significant background working with customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas 95%.

Overview

6
6
years of professional experience

Work History

Sales Representative

Secure Garage Door Services
Ajax, ON
06.2017 - 03.2023
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed key customer relationships to increase sales.

Garage Door Technician

Secure Garage Doors
Ajax, ON
03.2017 - 02.2023
  • Troubleshot systems to find root causes of problems and determine repair needs.
  • Took accurate measurements and estimated materials and time for each job.
  • Ran wiring, adjusted door and calibrated to set up.
  • Instructed building and homeowners in strategies for care and maintenance of doors.
  • Analyzed schematic diagrams to determine installation methods of automated door openers.
  • Planned and completed group projects, working smoothly with others.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Retail Sales Clerk

Hunts International
Vaughan, ON
06.2018 - 11.2018
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Greeted customers to determine wants or needs.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Recommended merchandise to customers based on needs and preferences.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Cleaned shelves, counters and tables to maintain organized store.

Education

Computer Graphics Diploma - Computer Graphics

Yorkville University
Toronto, ON
10.2014

Skills

  • Product management and pricing
  • Product and service knowledge
  • Post-sales support
  • Personnel training
  • Sales closing
  • B2B and B2C sales
  • Inside and outside sales
  • Customer needs assessment

Timeline

Retail Sales Clerk

Hunts International
06.2018 - 11.2018

Sales Representative

Secure Garage Door Services
06.2017 - 03.2023

Garage Door Technician

Secure Garage Doors
03.2017 - 02.2023

Computer Graphics Diploma - Computer Graphics

Yorkville University

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Eon Charles