EBERECHI OMEJE
Saskatchewan,,Canada
Summary
Critical thinking DevOps Engineer with background designing, testing and implementing infrastructure and applications. Talented performer with over 10 years of experience using source control tools to identify and fix bugs in code. Consistent team player with exemplary multitasking skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior QA/Devops Engineer
Portage CyberTech
01.2022 - Current
- Managed AWS and Azure cloud services with a focus on hybrid architectures for high-volume, distributed Java/.Net and Ruby on Rails based platforms.
- Improved code deployment efficiency by automating processes with CI/CD pipelines.
- Authored and maintained Infrastructure as Code using Terraform and CloudFormation, enhancing system scalability and maintainability
- Developed automation scripts in Bash for system maintenance and monitoring, resulting in a 30% reduction in incident response time.
- Researched and identified new technologies to use in agile development environment.
- Managed testing cycles and coordination of user acceptance testing for software and applications.
- Optimized build processes using tools such as Jenkins or Bamboo for fast feedback loops in development cycles.
- Tested functional compliance of company products.
- Automated and implemented system backup and recovery procedures.
- Automated manual tasks through scripting languages such as Python or Shell, boosting team productivity levels.
- Mitigated security risks by conducting regular vulnerability assessments and applying necessary patches.
- Reduced system downtime for critical applications by implementing robust monitoring and alerting tools (Zabbix).
- Standardized configuration management practices using Ansible for better visibility into infrastructure changes.
- Designed and implemented containerization strategies using Docker and Kubernetes, improving resource utilization and management.
- Evaluated emerging technologies for potential adoption into existing workflows, driving continuous improvement initiatives.
QA Lead
Portage CyberTech
04.2021 - 01.2022
- Developed and implemented QA processes and procedures, resulting in a 40% improvement in defect detection
- Coordinated with development teams to integrate QA methodologies into the SaaS development lifecycle
- Facilitated the adoption of automation tools, reducing the manual testing effort by 60%.
- Completed in-depth usability testing on Windows, Android and iOS mobile devices.
- Implemented automation tools, increasing testing accuracy and reducing manual effort.
- Kept scripts and test cases updated with current requirements.
- Championed the adoption of best practices in QA methodologies throughout the organization.
- Developed and maintained defect databases for known issues.
- Tested functional and compatibility of new programs or updates in comparison to existing applications.
- Standardized bug reporting methods for better communication between QA and development teams.
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality products.
- Mentored and encouraged employees to strive for excellence while fostering professional growth.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Customer Support Engineer
Vivvo Application Studios
06.2020 - 03.2021
- Managed Unix container ecosystems using Docker, EKS, and Kubernetes, improving system resilience and performance
- Executed routine system maintenance and incident response, documenting procedures and automating repetitive tasks to improve change management processes.
- Responded to customer inquiries and provided technical assistance over phone and in person.
- Assisted in creating a culture of continuous improvement within the Customer Support department through proactive recommendations on process optimization.
- Enhanced customer satisfaction by promptly addressing technical issues and providing effective solutions.
- Developed and implemented preventive maintenance procedures.
- Contributed significantly to exceeding SLA targets consistently while maintaining high-quality service standards.
- Identified trends in customer inquiries, leading to proactive improvements in product documentation and user guides.
- Monitored system performance to identify potential issues.
IT Support Specialist
Digital Solutions Ltd
07.2012 - 08.2018
- Participated and collaborated in the deployment of new hardware and software, contributing to a 15% improvement in system efficiency
- Monitored system performance and troubleshoot issues, reducing downtime by 20% and improving maintenance procedures.
- Developed and implemented system security protocols and preventive maintenance procedures.
- Participated in after-hours on-call rotations providing continuous coverage for urgent technical matters affecting the organization.
- Helped streamline repair processes and update procedures for support action consistency.
- Assisted in the successful migration to a new server platform with minimal interruptions to business operations.
- Maintained documentation of IT systems, processes, and procedures for easy reference by the team members.
- Contributed to the development of internal tools that improved workflow automation within the IT department.
- Optimized network performance with regular maintenance checks, software updates, and hardware upgrades.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Generated reports to track performance and analyze trends.
- Responded to faults in networks to rapidly restore connectivity and prevent unnecessary downtimes.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
- Provided remote support for off-site employees, resolving issues quickly without sacrificing job performance.
- Improved response times by creating a knowledge base of common issues and resolutions accessible to all support staff.
- Maximized user productivity by delivering comprehensive end-user training on software applications and hardware usage.
- Developed custom scripts to automate repetitive tasks, increasing efficiency in daily operations.
Education
Bachelor’s Degree -
01.2008
Skills
- API Development
- Python and C
- Javascript
- Maintenance and troubleshooting
- JIRA
- Security Planning
- Security best practices
- Network Fundamentals
- Configuration Management
- Databases: Oracle, MongoDB
- Virtualization Technologies
- Incident Management
Accomplishments
- Significantly minimized application downtime by deploying Zabbix for comprehensive monitoring of all SaaS application instances, ensuring proactive issue identification and resolution.
- Successfully reduced application deployment time by 70% by implementing automation with Ansible and infrastructure as code with Terraform, significantly enhancing deployment reliability and operational efficiency.
- Enhanced application security quality by conducting regular vulnerability scans, recommending resolutions, and meticulously tracking identified vulnerabilities, leading to a robust and secure application environment.
- Completed the Cloud Resume Challenge in Azure
Certification
- ITIL Foundation Certificate in IT Service Management - April 2020
- Microsoft Certified: Azure Fundamentals - December 2023
- Microsoft Certified: Azure Developer (in view) - March 2024
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Senior QA/Devops Engineer - Portage CyberTech
01.2022 - Current
QA Lead - Portage CyberTech
04.2021 - 01.2022
Customer Support Engineer - Vivvo Application Studios
06.2020 - 03.2021
IT Support Specialist - Digital Solutions Ltd
07.2012 - 08.2018
University of Nigeria, Nsukka - Bachelor’s Degree,
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