Summary
Overview
Work History
Education
Skills
Certification
SALES HIGHLIGHTS
Timeline
Generic

Eoghan Williams

Toronto,ON

Summary

Results-driven and highly adaptable professional with a strong background in customer-facing roles, team leadership, and fast-paced operations. Passionate about sales, with experience delivering exceptional service and managing logistics under pressure. Eager to contribute strong communication, persuasion, and problem-solving skills to a high-performing team.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Client Services Lead / Operations Manager

SV Business Group
West Vancouver, BC
01.2025 - 05.2025
  • Directed barge transport missions under strict deadlines, showcasing leadership and decision-making under pressure
  • Managed daily client logistics and oversaw a team, ensuring seamless marina operations and customer satisfaction
  • Demonstrated strong problem-solving skills while communicating effectively with clients and stakeholders

Electrician

Modern Systems Management LTD
Surrey, BC
01.2024 - 10.2024
  • Collaborated with cross-functional teams on commercial and industrial projects, ensuring project timelines and customer needs were met
  • Read blueprints and client plans, translating technical requirements into actionable tasks under time constraints

Project Coordinator – Client Services

West Coast Lawns & Gardens
North Vancouver, BC
08.2023 - 01.2024
  • Managed project timelines, budget planning, and client relations from concept to completion
  • Improved productivity and client satisfaction through process optimization and attention to service delivery

Swim Instructor / Lifeguard

Hollyburn Country Club
West Vancouver, BC
04.2022 - 08.2022
  • Built trust with clients and parents through consistent communication and safety-focused instruction
  • Demonstrated leadership, patience, and adaptability in a high-responsibility role

Client Experience Specialist

Rods Exotic Auto Spa
North Vancouver, BC
04.2022 - 08.2022
  • Delivered premium service to high-net-worth clients, ensuring retention and satisfaction through attention to detail
  • Managed time-sensitive tasks while maintaining luxury service standards

Education

Bachelor of Arts - Faculty of Arts & Science

Queen’s University
Kingston, ON
08.2023

High School Diploma -

West Vancouver Secondary School
West Vancouver, BC
06.2021

Skills

  • Sales prospecting and lead generation
  • Project management
  • Client relationship management
  • Cross-functional coordination
  • Negotiation and objection resolution
  • Upselling and cross-selling strategies
  • CRM software proficiency
  • Goal-oriented approach
  • Time management skills
  • Team collaboration

Certification

  • Smart Serve Certified (2023)
  • National Lifeguard – Pool, First Aid, Bronze Cross, Bronze Medallion
  • Certified Water Safety Instructor
  • Airway Management & Oxygen Admin Certified

SALES HIGHLIGHTS

  • Led complex transport missions with client deadlines, simulating high-ticket service delivery (SV Business Group)
  • Maintained premium customer experiences and satisfaction in high-stakes service environments (Auto Spa)
  • Managed client communications, budget control, and timelines for landscaping projects

Timeline

Client Services Lead / Operations Manager

SV Business Group
01.2025 - 05.2025

Electrician

Modern Systems Management LTD
01.2024 - 10.2024

Project Coordinator – Client Services

West Coast Lawns & Gardens
08.2023 - 01.2024

Swim Instructor / Lifeguard

Hollyburn Country Club
04.2022 - 08.2022

Client Experience Specialist

Rods Exotic Auto Spa
04.2022 - 08.2022

Bachelor of Arts - Faculty of Arts & Science

Queen’s University

High School Diploma -

West Vancouver Secondary School

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Eoghan Williams