Enzo Cabanilla
Torrance
Summary
Dynamic and dedicated professional with experience as a Security Officer at Sonesta Hotels, excelling in emergency response and customer service. As natural leader and effective problem solver, I consistently strive for improvement while ensuring safety and satisfaction. Proficient in report writing, I build strong relationships that foster trust and loyalty. I can be plugged into any role and thrive in that selected role. I'm confident that I will exceed all expectations to the company.
Overview
8
8
years of professional experience
Work History
Security Officer
Sonesta Hotels
02.2022 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled throughout the property ensuring everything was safe and in order.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Associate
Old Navy
06.2017 - 01.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Psychology
Cal State Dominguez Hills
Carson, CA06-2023
Associate of Arts - Psychology
El Camino College
Torrance, CA06-2020
Skills
- Exceed in writing reports
- Natural born leader
- Hard worker that coworkers/guests can rely on
- Effective problem solver
- Confident in doing any task presented
- Always committed in striving to be better
Timeline
Security Officer
Sonesta Hotels
02.2022 - Current
Sales Associate
Old Navy
06.2017 - 01.2022
Psychology
Cal State Dominguez Hills
Associate of Arts - Psychology
El Camino College
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