Summary
Overview
Work History
Education
Skills
Websites
Languages
Volunteer Experience
Timeline
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Enzo Betito

Montreal,QC

Summary

1 Year of experience in customer service and administrative assistance in the construction and government sectors. Detail-oriented, analytical, pragmatic, and efficient in the workplace. Demonstrated management and prioritization skills through simultaneous management of multiple projects. Effective team player with strong communication and collaboration skills, enabling smooth operations and exceptional ability to actively listen and understand instructions. Fluent in French and English.

Overview

3
3
years of professional experience

Work History

Librarian's Assistant

Library of Montreal
02.2025 - 09.2025
  • Placed books on proper shelves when returned to circulation.
  • Answered patron questions in-person or by phone regarding library services and resources.
  • Gained strong understanding of various methods for cataloging books and other materials.
  • Handled check-in and check-out process of library books and materials at circulation desk.
  • Collected and processed fines on overdue library materials.
  • Processed library card applications and maintained patron records with accurate contact information.

Customer Service

Rona Hardware Shop
04.2024 - 07.2024
  • Delivered exceptional customer service, resolving any issues promptly and professionally.
  • Answered inquiries and provided superior customer service to clients.
  • Managed and prioritized customer service requests to achieve prompt resolution.

Part-time Worker

Amnon18
12.2023 - 02.2024
  • Handling customer issues and providing quick and efficient solutions
  • Utilizing welding and programming skills to prepare items for sale and international shipping
  • Assisting in the installation of hot water tanks and automatic hot water tank regulators
  • Assisting in stock management

Intern

Bunkl (BCRN Company)
01.2023 - 10.2023
  • Translation of brochures and websites from French to English, resulting in over 50% increase in client consultations
  • Organization for stock management, ensuring availability of product prototypes for sales staff and improving product research efficiency by 10%
  • Reliable and time management skills, entrusted with various executive assistant responsibilities contributing to daily office operations, resulting in 15% increase in president's work efficiency
  • Sorted and organized files, spreadsheets, and reports.

Education

Baccalauréat - Physique-chimie et Biologie

Lycée Carnot
Cannes, France
07.2022

Certificat professionnel en assistance informatique de Google - Programme d'analyste informatique junior

NPower Canada
Halifax, NS
11.2023

Skills

  • Operating Systems: Windows, Mac OS, Android, iOS
  • Applications: Microsoft Office 365
  • Tools: Google Workspace, Blackboard, Zoom, Google calendar
  • Quick Learner
  • Problem-Solving
  • Teamwork and Collaboration
  • Goal-oriented mindset
  • Creative and Resourceful

Languages

English
Native or Bilingual
French
Native or Bilingual

Volunteer Experience

  • Ballot Counter, Octobre 2022, Élections provinciales, Cannes, France, Collaborating in a team of 7 people to set up a polling station for municipal election, installing tables and panels, and giving instructions to voters while managing time to ensure completion before the scheduled date, Providing excellent customer service to warmly welcome and guide voters, carefully and efficiently registering and verifying citizens' identities to prevent fraudulent or repetitive voting, Efficiently managing a fast-paced environment to accommodate and register over 300 voters in a day, demonstrating reliability in accurately counting ballots to maintain election result accuracy
  • Exhibition Volunteer, Février 2024, exposition d'art, Montreal, Canada, Welcoming and assisting newcomers, Providing help and information to guests, Supporting and assisting staff members

Timeline

Librarian's Assistant

Library of Montreal
02.2025 - 09.2025

Customer Service

Rona Hardware Shop
04.2024 - 07.2024

Part-time Worker

Amnon18
12.2023 - 02.2024

Intern

Bunkl (BCRN Company)
01.2023 - 10.2023

Baccalauréat - Physique-chimie et Biologie

Lycée Carnot

Certificat professionnel en assistance informatique de Google - Programme d'analyste informatique junior

NPower Canada
Enzo Betito