ENRONG XU
Markham,ON
Summary
Dynamic professional with a proven track record at Research In Motion, adept in strategic planning and client relationship management. Excelled in leveraging business administration skills to enhance market research, significantly improving client engagement. Specialized in IT solutions and digital marketing, consistently achieving targets through innovative strategies and strong technical support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Marketing Associate
FORTUNE WELL FIANNCIAL GROUP
MARKHAM, ON
06.2016 - 11.2023
- Created content for various digital channels and public seminars.
- Conducted market research to reach new prospects from other partners.
- Host review meetings and conferences for VIP clients.
- Contacted the existing client base and followed up with ongoing services.
IT Technician
Research In Motion
Waterloo, Ontario
02.2012 - 05.2016
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Maintained user accounts in Active Directory and Exchange Server environments.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Provided technical support to users via telephone or remote access.
Education
Bachelor of Science - Mathematics
University of Waterloo
Waterloo, ON06-2012
Skills
- Strategic planning
- Client relationship management
- Business administration
- Telemarketing
- Report generation
- New market research
Languages
Cantonese
Native/ Bilingual
Mandarine
Native/ Bilingual
Certification
- RIBO Level 1
Timeline
Marketing Associate
FORTUNE WELL FIANNCIAL GROUP
06.2016 - 11.2023
IT Technician
Research In Motion
02.2012 - 05.2016
Bachelor of Science - Mathematics
University of Waterloo
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