Enrique Zendejas
Coachella
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.
Overview
13
13
years of professional experience
Work History
Warehouse Manager
Grangers Mechanical Inc
03.2023 - Current
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Created and enforced detailed organization processes to increase quality and service standards.
- Conducted research to address shipping errors and packaging mistakes.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Organized records of vehicles, schedules and completed orders.
- Collaborated with manufacturing and supply chain management.
- Integrated warehouse operations with existing and new business processes.
Counter Sales Representative
Ferguson Plumbing Supply
08.2021 - 03.2022
- Restocked, rotated and visually merchandised products for maximum sales.
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Finalized sales by completing payments and required paperwork.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Welcomed customers and offered immediate assistance in line with business policies.
Counter Sales Representative
Imperial Sprinkler Supply
08.2020 - 08.2021
- Restocked, rotated and visually merchandised products for maximum sales.
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Finalized sales by completing payments and required paperwork.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Welcomed customers and offered immediate assistance in line with business policies.
- Answered telephone calls to offer information and promote business products.
- Documented orders in computer system with general conditions and special customer requirements.
- Developed strong rapport with customers and created positive impression of business.
- Informed customers about important policies and conditions on sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
- Recommended complementary purchases to customers, increasing revenue.
Counter Sales Representative
Ferguson Plumbing Supply
09.2014 - 04.2020
- Restocked, rotated and visually merchandised products for maximum sales.
- Achieved personal sales goals with great upselling and cross-selling abilities.
- Maintained clean, organized and professional counter space with continuous upkeep.
- Finalized sales by completing payments and required paperwork.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Welcomed customers and offered immediate assistance in line with business policies.
- Answered telephone calls to offer information and promote business products.
- Documented orders in computer system with general conditions and special customer requirements.
- Managed rentals and returns processes for diverse customers.
- Developed strong rapport with customers and created positive impression of business.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Used in-store system to locate inventory and place special orders for customers.
Plumber's Apprentice
EZ Plumbing/Handyman
01.2011 - 08.2014
- Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Installed plumbing systems and fixtures in residential and commercial properties.
- Unclogged drains and replaced faulty fixtures to restore functionality to customer plumbing.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Followed safety practices and procedures to reduce on-site risks.
- Selected type and size of piping required for each project.
- Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
- Installed water heaters and sump pumps in alignment with industry best practices to support customer satisfaction.
- Cut and drilled holes in walls to permit passage of pipes.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Filled pipe systems with water and air to determine location of leaks.
Education
High School Diploma -
Indio High School
Indio, CA05.2002
Skills
- Vendor Relationship Management
- Logistics Management
- Cost Reduction
- Space Planning
- Quality Assurance
- Contract Negotiation
- Plumbing Fixture Installation
- Conflict Resolution
- Pipe Installation
- Emergency Services
- Safety Protocols
- Problem-Solving
- Detail Oriented
- Decision-Making
- Faucet Repair
- Water Pressure Assessment
- Power Tool Operation
- Equipment Maintenance
- Equipment Testing
- Drainage Systems Repair
- Heavy Lifting
- Hand and Power Tool Operation
- Installation and Maintenance
- Blueprints and Specifications
- Piping Specifications
- Silver and Soft Solder Expert
- Pipefitting
- Job Site Evaluation
- Layout Planning
- Drain Cleaning
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Warehouse Manager
Grangers Mechanical Inc
03.2023 - Current
Counter Sales Representative
Ferguson Plumbing Supply
08.2021 - 03.2022
Counter Sales Representative
Imperial Sprinkler Supply
08.2020 - 08.2021
Counter Sales Representative
Ferguson Plumbing Supply
09.2014 - 04.2020
Plumber's Apprentice
EZ Plumbing/Handyman
01.2011 - 08.2014
High School Diploma -
Indio High School
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