Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Enrique Torres

Moreno Valley

Summary

Dynamic and detail-oriented professional with a proven track record at Legrand AV, excelling in returns processing and inventory management. Recognized for enhancing customer satisfaction through efficient problem-solving and meticulous record-keeping. Adept at fostering teamwork and maintaining workplace safety, ensuring streamlined operations and high-quality standards.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Returns Processor

Legrand AV
03.2024 - 12.2024
  • Unloaded, inspected, and stored damaged and returned products.
  • Collaborated with warehouse team to accurately identify and restock returned products in a timely manner.
  • Enhanced customer satisfaction by efficiently processing return requests and maintaining accurate records.
  • Ensured proper disposal or recycling of non-sellable returned items in accordance with environmental regulations and company policies.
  • Conducted regular audits of returns inventory to identify discrepancies, initiating corrective actions when necessary.
  • Trained new hires on return processing procedures, fostering a supportive learning environment that ensured consistent performance standards across the team.
  • Conducted thorough investigations of disputed returns claims, working closely with customer service representatives to resolve disputes fairly and efficiently.

Warehouse Receiving Clerk

Apria Healthcare
04.2017 - 03.2023
  • Improved warehouse efficiency by accurately receiving, processing, and organizing incoming shipments.
  • Assisted in optimizing warehouse layout for efficient space utilization, resulting in better organization and improved workflow.
  • Reduced errors in order processing by carefully inspecting received goods for damages or discrepancies and reporting any issues promptly.
  • Ensured compliance with safety regulations by maintaining a clean and hazard-free work environment at all times.
  • Supported warehouse operations by assisting with picking, packing, and loading orders as needed during peak periods.
  • Streamlined shipping and receiving processes by implementing a standardized unloading procedure for all incoming shipments.
  • Maintained positive relationships with vendors, ensuring smooth communication regarding shipment statuses and delivery schedules.
  • Collaborated with purchasing department to resolve invoicing discrepancies and ensure accurate vendor payments.

Cleaning Team Leader

Taco Bell
08.2013 - 01.2017
  • Managed inventory efficiently, ensuring the availability of necessary supplies and minimizing waste.
  • Led team in consistently outperforming set targets while also maintaining excellent client feedback and retention rates, establishing the team''s reputation for excellence.
  • Resolved client issues promptly, maintaining professional relationships and ensuring repeat business.
  • Promoted team collaboration through open communication channels and fostering a positive work atmosphere.
  • Improved team efficiency by implementing streamlined cleaning processes and schedules.
  • Optimized staff deployment by strategically assigning tasks based on individual competencies and workload balance.

Production Line Worker

Wellington Foods Inc
01.2013 - 08.2013
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.
  • Collaborated with other production workers to achieve smooth running of production line.
  • Followed instructions to make products in line with customer specifications.
  • Boxed, labeled, and transported items to support assembly operations.
  • Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
  • Packaged and labeled products using automated equipment.

Education

Diesel Industrial Certification - Diesel Industrial

Universal Technical Institute
Rancho Cucamonga, CA
11.2016

High School Diploma - General Studies

Lee V Pollard Highschool
Corona, CA
06.2012

Skills

  • Workplace safety
  • Shipping and receiving
  • Efficient organization
  • Warehouse operations
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Calm and professional under pressure
  • Reliability
  • Attention to detail
  • Problem-solving skills
  • Teamwork and collaboration
  • Data entry
  • Stress tolerance
  • Professionalism
  • Quality control
  • Resourcefulness
  • Record keeping
  • Project management
  • Order processing
  • Process improvement

Certification

Universal technical institute Diesel industrial certification

Languages

Spanish
Native or Bilingual

Timeline

Returns Processor

Legrand AV
03.2024 - 12.2024

Warehouse Receiving Clerk

Apria Healthcare
04.2017 - 03.2023

Cleaning Team Leader

Taco Bell
08.2013 - 01.2017

Production Line Worker

Wellington Foods Inc
01.2013 - 08.2013

Diesel Industrial Certification - Diesel Industrial

Universal Technical Institute

High School Diploma - General Studies

Lee V Pollard Highschool

Similar Profiles

CREATE PROFILE
Enrique Torres