Enrique Orozco
Pomona
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cashier
El Pollo Loco
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Merchandising Execution Area Supervisor
The Home Depot Inc
05.2018 - Current
- Established strong relationships with vendors, negotiating better terms and conditions for product supply.
- Improved merchandising strategies by analyzing sales trends and customer feedback.
- Set clear expectations for the merchandising department, establishing consistent operating procedures across all stores in the area supervised.
- Analyzed competitor strategies and adapted tactics to maintain market competitiveness.
Delivery Driver
Hugos Flower Shop
06.2017 - 01.2018
- Loaded and unloaded delivery vehicles safely, preventing damage to delicate floral products.
- Safely transported fragile floral arrangements, minimizing damages and guaranteeing product quality upon arrival.
- Contributed to improved workflow efficiency by providing valuable feedback on delivery processes and procedures.
- Enhanced customer satisfaction by efficiently delivering floral arrangements in a timely manner.
Education
Automotive Technology
Citrus College
Glendora, CACertificate - Cybersecurity/ IT
Google/Coursera
OnlineHigh School Diploma -
Ganesha High School
Pomona, CA2017
Skills
- Customer Service
- Retail Merchandising
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Written and verbal communication
- Conflict Resolution
- Reports and documents
- Active Listening
- Team Collaboration
- Microsoft Office
- Training and mentoring
Accomplishments
Experienced Merchandising Execution Area Supervisor with 5 years of experience. Recognized for adaptability and problem solving skills resulting in an award from Home Depot called "The Golden Apron Award". Was flown out to Atlanta to meet the CEO and company executives to talk about my career with Home Depot.
Languages
Spanish
Native or Bilingual
Certification
Basic Life Support- ID#4267CF
Foundations of Cybersecurity
Managing Security Risks
Information Technology Fundamentals
Bits and Bytes of Computer Networking
Connect and Protect: Networks and Network Security
Timeline
Merchandising Execution Area Supervisor
The Home Depot Inc
05.2018 - Current
Delivery Driver
Hugos Flower Shop
06.2017 - 01.2018
Cashier
El Pollo Loco
Automotive Technology
Citrus College
Certificate - Cybersecurity/ IT
Google/Coursera
High School Diploma -
Ganesha High School
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