Dynamic professional with a proven track record of both office and retail success, adept at streamlining processes and ensuring compliance with internal guidelines. Recognized for attention to detail and exceptional customer service, I excel in delivering accurate results and fostering collaborative team environments.
Overview
13
13
years of professional experience
Work History
Finance Officer & LANA (IT Support)
Australian High Commission, Ottawa
03.2021 - 08.2025
Prepared annual Opex budget and followed up on its execution to keep end of year variance under 10%.
Processed post payables within approved delegations and ministerial policies.
Prepared monthly reconciliations and acquittals on bank accounts, including corporate credit cards, and took corrective actions on deviations.
Supplied financial and IT support to partner agencies within the Australian High Commission (DFAT, Defence, Home Affairs).
Streamlined financial processes for increased efficiency and accuracy in reporting (i.e. creation of vendor and customer profiles)
Assisted the regional IT hub in Washington DC to implement local solutions and corrections (i.e. IT Upgrades, new infrastructure).
Prepared quarterly reports for ministerial headquarters, within pre-established deadlines.
Prepared HST claims to submit on a monthly basis to CRA.
Baker and Display Associate
Au Pain Dore
10.2020 - 02.2021
I looked for this job to continue working outside and be of valuable service during the peak of the Covid-19 pandemic lock-down.
Produced consistently high-quality baked goods for customers (incl. bread and pastries, soups, sandwiches, special patisseries).
Responsible to open shop at 5:30 am and to prepare goods and display for first customers starting to arrive at 7:30 am.
Complied with health and safety codes to protect staff and customers.
Operated and maintained bakery equipment, including ovens and mixers.
Collaborated with team members to complete tasks and maintain smooth running of bakery.
Prepared weekly orders of goods and consumables.
Capacity to adapt to work with ovens at +350 C and freezing chambers at -35 C.
Cleaned and sanitized working space at end of shift.
Customer Service in English/French/Spanish
1-800 Flowers.com
07.2019 - 08.2020
Created sales orders.
Followed up on existing orders and provided "make-it-right" solutions to unsatisfied customers.
Property and Procurement Manager
Australian High Commission
02.2015 - 06.2018
Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
Negotiated contracts with suppliers to obtain favorable terms and pricing.
Complied with the P2P (Purchase to Payment) cycle as outlined by ministerial policy and guidelines.
Executed budget expenditure to keep yearly variance under 10%.
Collaborated with finance departments on budgeting and forecasting activities, ensuring accurate representation of procurement expenses and cost-saving opportunities.
Finance Officer
New Zealand Embassy
09.2012 - 03.2014
Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Improved budget planning and forecasting with thorough analysis of historical data and market trends.
Streamlined financial processes for increased efficiency and accuracy in reporting.
Executed A/P (Accounts Payable) tasks on a fortnightly basis to increase task efficiencies.
Acquitted and reconciled +20 corporate credit cards on a monthly basis.
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