Enrique Chavez
Torrance
Summary
Seasoned operations leader with 14+ years managing complex municipal parking contracts across Southern California. Expertise includes airport paid parking, citywide paid parking, meter revenue collection and citywide parking enforcement. Skilled in multi-site operations, contract compliance, financial oversight and stakeholder engagement.
Overview
14
14
years of professional experience
Work History
Project Manager
LAZ Parking - City of West Hollywood
05.2023 - Current
- Oversee citywide parking enforcement program, managing 35+ officers and supervisors.
- Ensure operational efficiency, contract compliance, and service excellence.
- Implement safety initiatives and claims management to reduce liability.
- Serve as liaison between city officials, law enforcement, community, and internal teams.
- Prepare operational, financial, and performance reports for leadership.
Senior Facilities Manager
SP Plus Parking - City of Los Angeles
10.2022 - 05.2023
- Managed a team responsible for collecting coin revenue from 30,000+ meters citywide, ensuring accurate counting, reconciliation, and secure deposit via armed transport.
- Oversaw full operational responsibilities, including payroll, workers’ compensation, fleet management, and compliance with city policies and financial regulations.
- Coordinated with internal departments to support audits, reporting, and operational compliance.
Senior Facilities Manager
SP Plus Parking - City of Santa Monica
03.2020 - 10.2022
- Managed municipal parking contract encompassing 20+ surface lots and 10+ parking structures throughout the city of Santa Monica.
- Oversaw all aspects of daily operations, including hiring, employee relations, payroll, compliance, fleet management, workers’ compensation, and staff training.
- Prepared and analyzed financial reports, budgets, and P&L statements to ensure profitability and operational efficiency across multiple sites.
- Served as primary liaison with municipal clients, addressing operational concerns and maintaining strong stakeholder relationships.
- Developed and mentored staff, fostering high-performing, safety-conscious team across multiple locations.
Facility Manager
Parking Concepts - Los Angeles World Airports
01.2018 - 03.2020
- Oversaw parking operations for the Van Nuys Flyaway, a 3,000+ space bus terminal serving travelers to LAX and airport employees/monthly users.
- Managed daily revenue collection, monthly parker programs, and ensured accurate accounting and reporting.
- Directed all aspects of operations, including maintenance, payroll, compliance, and staff training.
- Supervised parking staff to ensure high-quality customer service, safety, and adherence to municipal and company policies.
- Coordinated with management and stakeholders to ensure smooth operations during peak travel periods and special events.
Area Manager
Cam Services
02.2016 - 01.2018
- Managed a service portfolio of 30+ properties throughout Southern California, including retail shopping centers, HOAs, and CVS pharmacies.
- Oversaw third-party service providers delivering landscape, porter, street sweeping, pressure washing, graffiti removal, and other facility maintenance services.
- Conducted regular property visits and prepared detailed reports for property managers to ensure service quality and contract compliance.
- Monitored vendor performance, ensuring adherence to service level agreements, timelines, and safety standards.
- Coordinated with property managers to address operational concerns, resolve issues, and improve service outcomes.
Assistant Manager on Duty
SP Plus Parking - Los Angeles World Airports
06.2011 - 02.2016
- Assisted in managing 8 parking structures with 8,000+ parking spaces, overseeing operations for 300+ unionized employees.
- Supervised cashiers and traffic directors, ensuring smooth daily operations and high levels of customer service.
- Collected and reconciled revenue from safes throughout the airport, maintaining accurate accounting and financial reporting.
- Supported scheduling, payroll, and staff training, ensuring coverage and operational efficiency across multiple locations.
- Monitored compliance with company policies, safety procedures, and union agreements to minimize operational risks.
Skills
- Municipal Parking Operations Management
- Multi-Site Team Leadership
- Contract & Compliance Oversight
- Stakeholder & Client Relations
Timeline
Project Manager
LAZ Parking - City of West Hollywood
05.2023 - Current
Senior Facilities Manager
SP Plus Parking - City of Los Angeles
10.2022 - 05.2023
Senior Facilities Manager
SP Plus Parking - City of Santa Monica
03.2020 - 10.2022
Facility Manager
Parking Concepts - Los Angeles World Airports
01.2018 - 03.2020
Area Manager
Cam Services
02.2016 - 01.2018
Assistant Manager on Duty
SP Plus Parking - Los Angeles World Airports
06.2011 - 02.2016
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