Detail-oriented and solutions-driven professional with proven expertise in troubleshooting, customer support, and technology management. Experienced in providing exceptional service and technical guidance in fast-paced retail environments, as demonstrated during my tenure at the Great Canadian Dollar Store. Possesses a good foundation in IT skills and customer interaction, enhanced by hands-on experience as an Education Assistant, where I facilitated computer skills training and supported diverse learning needs. Highly adept at managing inventory systems, resolving technical issues, and maintaining high customer satisfaction levels. Committed to leveraging my skills in a tech support role to enhance system efficiencies and user experiences.