ENOCH AGAH
Calgary,AB
Summary
A self-driven and passionate data analyst with experience in administration and proven track record of value addition in team environments.
Overview
3
3
years of professional experience
7
7
Certification
6
6
years of post-secondary education
Work History
Administrative Assistant
Charismatic Evangelistic Ministry
Accra, Greater Accra
10.2021 - 11.2022
- Created and managed database for the membership of the organization.
- Created and managed the online presence of the branch for easy access for guests and members.
- Evaluated the organizational goals and resources to ensure logistics available could meet organizational needs.
- Assisted in the restructuring process within the organization.
- Negotiated with other stakeholders to ensure their interest are met on time.
- Developed ad hoc strategies for departments at the operational level.
- Assisted in the organization of events and departmental activities.
- Assisted in planning and participated annual and quarterly leadership meetings to develop strategies and conducted strategic assessments of existing strategies.
- Deployed analytical skills to assist management with data insights for decision making.
- Supported the administrator in other generic tasks.
Administrative Clerk
Ready Laundry Services
Accra, Greater Accra
10.2018 - 09.2019
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Communicated with customers via phone to confirm deliveries and respond to inquiries.
- Took inventory of orders at the close of business day.
- Ensured Bookkeeping and accounting procedures were adhered to.
- Ascertained the cost involved in running the day-to-day activities of the business.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Developed strategies to increase revenue and reduce cost in running the business.
- Prospected clients and proposed business offers to them for them to subscribe to business services to drive revenue.
- Liaised between the Manager and other staff to ensure remuneration was paid on time.
Operational Biometric Service Assistant
Social Security And National Insurance Trust, SSNIT
Accra, Greater Accra
09.2017 - 09.2018
- Registration of new clients and enrolment of existing customers into the biometric system.
- Maintained the operational biometric unit to ensure smooth running of application and various parts of the units were working properly.
- Liaised between the operational biometric center and the Backoffice technical team to resolve and troubleshoot technical issues.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Retrieved and interpreted the clientele's social security contribution statement to them.
- Organized, distributed, and issued biometric cards to clients registered in the biometric system.
- Developed strong communication and organizational skills through working on group projects.
Education
Master of Divinity - Theological Studies
Ambrose University
CalgaryMBA - Finance And Business Analytics
Lovely Professional University
India 09.2019 - 06.2021
BBA - Management
University of Professional Studies
Accra, Ghana 2013.09 - 2017.06
Skills
- Data analytics for decision making
- Power BI
- Microsoft Excel & XL Miner
- SPSS
- Financial Analysis
- MySQL
- Tableau
- Analytical thinking
- PowerPoint and Word
- Research skills
- Presentation skills
- Customer Support
- Time management
Accomplishments
- Database Management - Created, populated and maintained company database to reflect current and accurate client records for more than 40 account profiles.
- Published a research paper on the Study of Consumer Perception towards e-commerce with special reference to India and Ghana, through Journal of Interdisciplinary Cycle Research in 2021.
Certification
- Introduction to Data Analytics (2020)
University of Colorado - Coursera
- Business Analytics for Decision Making (2020)
University of Colorado - Coursera
- Data Analytics for Marketing Professionals: Marketing Analytics in Practice (2020)
Illinois - Coursera
- Data Analytics for Marketing Professionals: Marketing Analytics in Theory (2020)
Illinois - Coursera
- Communicating Business Analytics Results (2020)
University of Colorado - Coursera
- Predictive Modelling and Analytics (2020)
University of Colorado - Coursera
- Short-term Course on Resource Analytics (2020)
Lovely Professional University
Projects
HUMAN RESOURCE ANALYTICS 2020
Lovely Professional University (India)
- Analyzing provided HR metric related to Workforce Planning with a dynamic and interactive data visualization in Power BI Dashboard (20).
- Data used included variable such as headcount, type of job, recruitment cost, salary bill and turnover from 2009 to 2019.
- Redesigning of workforce composition using HR analytics procedures and SPSS tool to ascertain the required rate of trainings with data provided by Power Tech India.
- Drawing insights from visualizations for decision making in the proposed case study.
- Reporting to the supervisor for evaluation and approval.
PERFORMANCE ANALYSIS 2020
Excel Analysis of data from TaTa Power, Adani and Reliance (India)
- Sales analysis of Tata Power from 2009 to 2019 showed a dip in revenue in the early years of the decade under review whilst revenue revamped to about 200% and peaked in 2017.
- A comparative analysis revealed Tata Power recorded the highest sales revenue of about 300% in the last two years of the decade, whereas Reliance and Adani power followed with more than 200% increase and dipped respectively
- A Profitability analysis unveiled the ROCE of Tata power showed a relatively higher efficiency in the utilization of capital employed. Reliance had a relatively fluctuating ROCE and Adani power recorded an unimpressive performance.
- A liquidity analysis showed Tata Power was able to meet its short-term obligations faster than Reliance and Adani power companies.
Timeline
Administrative Assistant
Charismatic Evangelistic Ministry
10.2021 - 11.2022
MBA - Finance And Business Analytics
Lovely Professional University
09.2019 - 06.2021
Administrative Clerk
Ready Laundry Services
10.2018 - 09.2019
Operational Biometric Service Assistant
Social Security And National Insurance Trust, SSNIT
09.2017 - 09.2018
BBA - Management
University of Professional Studies
2013.09 - 2017.06
Master of Divinity - Theological Studies
Ambrose University