Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Reading books, articles, or blogs on various topics, cooking, long drives.
Timeline
Generic

Enny Omotunde

Langley,BC

Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Known for exemplary team building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Great at multi-tasking, balancing customer needs and making new sales. Building loyalty and long-term relationships with customers while consistently reaching sales targets. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

11
11
years of professional experience

Work History

Inside Sales Representative

KMS TOOLS
10.2023 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Managed friendly and professional customer interactions.
  • Set up new accounts, established customer credit and set up payment methods.
  • Providing outstanding customer service in such helpful and professional manner.
  • Maintaining exceptionally clean, safe, stocked, organized and merchandized store.
  • Learning and becoming proficient with company's operating system and other various tools
    including but not limited to: email, web portals, phone systems, etc

Sales Representative Supervisor /Tool Rental Associate

The Home Depot Canada
01.2021 - 10.2023
  • Managed over 20 customer calls per day
  • Dealt with over 40 customer contracts per day.
  • Helped drive sales and meet projections at 100%.
  • Composed and managed profitable contacts and broadened sales territories.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Handled cash register operations and customer transactions to process payments.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Greeted customers and provided product advice to increase sales.
  • Provided guidance on proper use and operation of tools, including safety.
  • Processed rental contracts and agreements and collected payment.
  • Troubleshooting any issues with tools and computer system, made sure down tools were either repaired or replaced in timely fashion.
  • Participated in store meetings and product training sessions to understand and sell items.
  • Performed inventory control procedures to manage stock.
  • Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.

Office Manager

Audax Et Solidum
01.2017 - 11.2020
  • Managed team of 10 with focus on creative and professional development.
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Coordinated special projects and managed schedules.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Sales Manager

Gracious Supermarket
04.2013 - 01.2017
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
  • Evaluated performance against goals and implemented appropriate development plans.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Education

Diploma - Immigration Assistance

CDI COLLEGE
Surrey, BC
04.2022

Bachelor of Science - Business Administration

University Of Lagos
Lagos, Nigeria.
06.2015

Diploma - Insurance Management

University of Lagos
Nigeria
10.2010

Skills

  • Goals and Performance
  • Investigative Procedures
  • Project Coordination
  • Project Development
  • Customer Relationship Management
  • Customer Service and Assistance
  • Data Entry
  • Time Management
  • Sales Expertise
  • Verbal and Written Communication
  • Operational Efficiency
  • Tenacious Follow-Up

Accomplishments

  • Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of projects and deadlines.
  • Planned and coordinated holiday parties, end of the year parties.
  • Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
  • Recognized by management for great management and excellent customer service relationship skills, also received recognition on several occasions for doing the right thing at work and having great customer reviews.

Languages

English
Full Professional

Reading books, articles, or blogs on various topics, cooking, long drives.

 I like being informed, being aware of whatever is going on around the world and even closer so i listen to podcasts, read blogs, watch the news when i can maybe on my computer or just when im relaxing at home. I read a lot of fictional novels as well as they do stimulate the mind.

Sometimes too i like to go on drives, look around and just enjoy the breeze.

Timeline

Inside Sales Representative

KMS TOOLS
10.2023 - Current

Sales Representative Supervisor /Tool Rental Associate

The Home Depot Canada
01.2021 - 10.2023

Office Manager

Audax Et Solidum
01.2017 - 11.2020

Sales Manager

Gracious Supermarket
04.2013 - 01.2017

Diploma - Immigration Assistance

CDI COLLEGE

Bachelor of Science - Business Administration

University Of Lagos

Diploma - Insurance Management

University of Lagos
Enny Omotunde