Enjoli Body
Lemon Grove
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to
increase profitability and drive business results.
Experienced Medical Receptionist & Healthcare Administrator with over 5 years in diverse clinical settings, including ophthalmology and pediatrics. Skilled in front desk operations, EMR/EHR systems (Epic), insurance verification, appointment scheduling, and HIPAA-compliant medical records management. Known for delivering compassionate patient service, attention to detail, and effective communication with both patients and medical staff.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Stay at Home Parent
Stay At Home Mom
02.2022 - Current
- Managed daily household operations, ensuring smooth routines for family activities and schedules.
- Developed engaging educational activities to promote children's cognitive and social development.
- Coordinated meal planning and preparation, focusing on nutrition and dietary needs of family members.
- Implemented effective budgeting strategies to manage household expenses efficiently.
Medical Biller
Clearview Eye and Laser Medical Center
10.2021 - 01.2022
- Submitted and followed up on medical claims with insurance companies.
- Ensured billing accuracy by confirming patient information and authorizations.
- Assisted with patient billing inquiries and resolved discrepancies.
Referral Coordinator
Borrego Health
08.2021 - 10.2021
- Coordinated patient referrals and pre-authorizations with insurance providers.
- Collected patient demographics and clinical details for accurate specialist routing.
- Maintained referral tracking in compliance with healthcare regulations.
Administrative Assistant
Family Health Centers of San Diego
03.2021 - 06.2021
- Scheduled and confirmed patient appointments; coordinated patient transportation.
- Managed front desk operations including phone triage, filing, and check-in/check-out.
- Provided excellent customer service while maintaining patient confidentiality.
Health Care Specialist
Rady Children's Hospital
10.2020 - 02.2021
- Verified insurance benefits and coordinated referrals using Epic.
- Maintained accurate records of referral status and documentation.
- Communicated with providers and patients to ensure streamlined care coordination.
Surgery Scheduling Coordinator
Acuity Eye Group
11.2018 - 08.2020
- Scheduled and coordinated ophthalmic surgeries and obtained necessary approvals.
- Educated patients on pre- and post-op procedures.
- Managed medical supply inventory and surgery-related documentation.
Education
Diploma - Healthcare Administration
United Education Institute
01-2010
High School Diploma - undefined
Southwest High School
01-2007
Skills
- EMR/EHR Proficiency (Epic)
- Appointment Scheduling & Coordination
- Insurance Verification & Authorization
- Patient Check-In/Out Procedures
- Medical Records Management
- HIPAA Compliance
- Medical Billing & Coding (ICD-9, CPT)
- Multiline Phone Systems
- Front Desk Operations
- Attention to detail
- Time management
Certification
- BLS Certification
- CPR & First Aid Certified
- Notary Public, State of California (Commission #2408885, valid through 6/23/2026)
- Valid California Driver's License
Availability
Available to start immediately. Flexible hours. Reliable transportation.
Timeline
Stay at Home Parent
Stay At Home Mom
02.2022 - Current
Medical Biller
Clearview Eye and Laser Medical Center
10.2021 - 01.2022
Referral Coordinator
Borrego Health
08.2021 - 10.2021
Administrative Assistant
Family Health Centers of San Diego
03.2021 - 06.2021
Health Care Specialist
Rady Children's Hospital
10.2020 - 02.2021
Surgery Scheduling Coordinator
Acuity Eye Group
11.2018 - 08.2020
High School Diploma - undefined
Southwest High School
Diploma - Healthcare Administration
United Education Institute