Summary
Overview
Work History
Education
Skills
Certification
Field Placement Experience
Volunteer Experience
References
Languages
Timeline
Generic

Eniola Godsfear Mosaku

Toronto,Canada

Summary

As a motivated graduate of Social Service Work, I am passionate about making a positive impact in the lives of individuals and communities. With a strong educational background and nearly 2 years of practical experience working with individuals struggling with mental health challenges, I am equipped with the skills and comprehensive knowledge to address social issues and provide support to marginalized communities. Proficient in active listening skills, clear understanding of boundaries along with a high level of accuracy in data collection and reporting. Passionate about developing and facilitating programs to support and advance change for communities in need. Adept at establishing strong rapport with individuals from diverse backgrounds. Seeking to maintain full-time position that offers professional challenges using interpersonal skills, problem-solving skills and excellent time management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Listro’s No Frills
01.2023 - Current
  • Delivering exceptional customer service
  • Accurately scanning products and processing transactions
  • Handling cash and credit card transactions with precision
  • Keeping the register area well-organized and stocked
  • Fostering a positive and welcoming store environment.

Peer Support Worker Placement Student

HOPE AND ME
- 04.2024
  • Provided non-judgmental and empathetic active listening ear on Telephone Information Peer Support line and guidance to those in a mental health crisis
  • Conducted thorough and compassionate intake assessments to evaluate clients’ needs and identify appropriate services and resources
  • Facilitated virtual peer support groups for those who identify with having mental health challenges and racialized people
  • Developed and restructured programs for youths and young adults who are affected by mood disorders and other mental health related challenges to empower them and provide the support they need
  • Created a safe and inclusive space where clients and colleagues feel heard, comfortable, respected, and supported
  • Enhanced critical thinking and problem-solving skills to assess potential barriers and provide appropriate resources
  • Greater understanding of the impact of culture on mental health and adapted approaches to meet the unique needs of individuals from diverse backgrounds.

Peer Support Worker

Circle Of Care
01.2023 - 04.2023
  • Participated in ongoing training opportunities to stay current on best practices in mental health support services.
  • Improved client well-being by sharing personal experiences, coping strategies, and resources in a relatable manner.
  • Strengthened staff knowledge of peer support principles by conducting educational workshops and serving as a role model for colleagues.
  • Elevated the overall quality of peer support services by adhering to ethical guidelines, maintaining professional boundaries, and continuously seeking opportunities for personal growth.
  • Maintained accurate records of client interactions, ensuring confidentiality and adherence to agency policies.
  • Contributed to program evaluations by gathering feedback from clients on their experiences with peer support services.
  • Enhanced group dynamics by facilitating peer support meetings, fostering a safe and supportive environment.
  • Facilitated community integration for clients by connecting them with local resources relevant to their interests and needs.
  • Increased client engagement by actively listening and providing empathetic support during individual sessions.
  • Developed strong rapport with clients by maintaining open communication channels and demonstrating genuine empathy.

Education

Diploma - Social Service Worker

Seneca Polytechnic
Toronto, ON
04.2024

Diploma - Mass Communications

Moshood Abiola Polytechnic
Nigeria

Skills

  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Written and verbal communication
  • Organizational abilities
  • Professionalism and Courtesy
  • Conflict Resolution
  • Daily Reporting
  • Proficient in Software
  • Problem-Solving
  • Active Listening
  • Team Collaboration
  • Adaptable and Flexible
  • Relationship Building
  • Analytical Thinking
  • Interpersonal Communication
  • Attention to Detail
  • Policies and Procedures

Certification

  • Canadian Red Cross Standard First Aid & CPR
  • Smart Serve Ontario

Field Placement Experience

HOPE AND ME Toronto, ON - Peer Support Worker Placement Student, 09/2023 - 04/2024

  • Provided non-judgmental and empathetic active listening ear on Telephone Information Peer Support line and guidance to those in a mental health crisis.
  • Conducted thorough and compassionate intake assessments to evaluate clients’ needs and identify appropriate services and resources.
  • Facilitated virtual peer support groups for those who identify with having mental health challenges and racialized people.
  • Developed and restructured programs for youths and young adults who are affected by mood disorders and other mental health related challenges to empower them and provide the support they need.
  • Created a safe and inclusive space where clients and colleagues feel heard, comfortable, respected, and supported.
  • Enhanced critical thinking and problem-solving skills to assess potential barriers and provide appropriate resources.
  • Greater understanding of the impact of culture on mental health and adapted approaches to meet the unique needs of individuals from diverse backgrounds.

Volunteer Experience

HOPE AND ME, Toronto, ON - Peer Support Worker, 12/2023 - 01/2024

  • Facilitated and co-facilitated several virtual programs.
  • Maintained the scheduled time of programs and Community of Practice meetings.
  • Experienced satisfaction because of contributing to the community and utilizing opportunities for growth as a professional and a person.
  • Enjoyed collaborative efforts with peer volunteers and program coordinators.

References

Available upon request.

Languages

English
Full Professional

Timeline

Peer Support Worker

Circle Of Care
01.2023 - 04.2023

Cashier

Listro’s No Frills
01.2023 - Current

Peer Support Worker Placement Student

HOPE AND ME
- 04.2024

Diploma - Social Service Worker

Seneca Polytechnic

Diploma - Mass Communications

Moshood Abiola Polytechnic
Eniola Godsfear Mosaku