Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eniola Adeeko

Ottawa,ON

Summary

Results-driven customer service representative with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.

Overview

2
2
years of professional experience

Work History

Support Team Member

Impactful Ninja
07.2022 - Current
  • Provided relevant information to website users for charity support.
  • Developed and implemented strategies to improve charity support worldwide.
  • Increased traffic to the business website by writing informative articles catering to visitors and returning users' needs.
  • Received special recognition from charities from work done in boosting charity support.

Customer Service Volunteer

CCI Book Shop
02.2022 - 08.2023
  • Promptly responded to inquiries and requests from prospective customers.
  • Provided excellent customer care by responding to requests, assisting with product selection, and handling ordering functions.
  • Exhibited high energy and professionalism when dealing with customers and other volunteers.
  • Investigated and resolved customer inquiries and complaints quickly.

Tax Analyst

Deloitte
06.2021 - 05.2022
  • Liaised with external customers and taxing jurisdictions to clarify tax notices and resolve other inquiries.
  • Assisted managers in planning and execution of short-term and longer term goals and objectives.
  • Prepared state income tax paperwork for extensions and returns.
  • Analyzed tax issues and made recommendations for remediation to management.
  • Communicated complex tax issues and terminology with clients by explaining in easily-understood terms.

Education

Master of Laws - Law

University of Ottawa
Ottawa, ON
08.2024

Bachelor of Laws - Law

University of Ibadan
Ibadan, Nigeria
01.2020

Skills

  • Interpersonal skills
  • Organizational skills
  • Book keeping
  • Training new team members

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Support Team Member

Impactful Ninja
07.2022 - Current

Customer Service Volunteer

CCI Book Shop
02.2022 - 08.2023

Tax Analyst

Deloitte
06.2021 - 05.2022

Master of Laws - Law

University of Ottawa

Bachelor of Laws - Law

University of Ibadan

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Eniola Adeeko