Highly motivated nursing professional with extensive experience in clinical support, patient care, and medical office management. Skilled in performing clinical procedures, managing EHRs, coordinating treatments, and collaborating with healthcare teams. Committed to maintaining infection control, patient safety, and providing emotional support. Dedicated to leveraging strong organizational and communication skills to improve patient outcomes and team efficiency in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
RN
Viva Wellness Drip
09.2025 - Current
Mobile health service, administered intravenous medications and fluids, ensuring patient safety and comfort during procedures.
Monitored vital signs and patient responses, adjusting care plans as necessary to enhance outcomes.
Reduced risk of infection by maintaining sterile environments while inserting, replacing, or removing IV lines.
Maintained detailed documentation of all aspects of IV therapy administration, including assessments, interventions, and patient responses, ensuring accurate record keeping for optimal continuity of care.
Registered Nurse
San Mateo Podiatry Group
07.2025 - Current
Deliver high-quality nursing care to patients in a fast-paced podiatric environment.
Manage electronic health records (EHR) to ensure accurate documentation and data integrity.
Coordinate treatment plans in collaboration with multidisciplinary healthcare teams.
Implement infection control protocols to enhance patient safety and minimize risks.
Provide emotional support and patient advocacy to improve overall patient experience.
Medical Assistant / Hygienist
San Mateo Podiatry Group
01.2020 - 07.2025
Roomed patients, provided office tours for new patients, updated medical history and patient’s charts, prepared and educated patients for procedures, clinical tasks such as assisting physicians during office procedures.
Stocked and sterilized rooms took imaging/CT scans of the foot.
Collected, prepared and sent specimens for laboratory tests.
Scheduled appointments, maintained medical records, billing, coding insurance information.
Built relationships with patients and created a familiar environment in the office.
Participated in all training provided by the office.
Medical Assistant
Ahwatukee Foot & Ankle Center
02.2016 - 01.2020
Clinical Support: Collected and documented patient vital signs, medical histories, and current complaints through interviews and examinations.
Patient Care: Scheduled appointments, escorted patients to exam rooms, explained procedures to reduce anxiety, and ensured patient comfort and cooperation.
Equipment & Facility Management: Maintained sterile exam rooms, restocked medical supplies, and operated diagnostic equipment for treatment procedures.
Administrative Duties: Maintained electronic health records, processed prescriptions with pharmacies, and performed general office tasks including data entry and phone support.
Team Collaboration: Worked closely with medical and administrative staff to deliver compassionate, patient-centered care.
Registered Nurse
Qendra Spitalore Xhaferr Kongoli
03.2010 - 10.2015
Emergency Response & Triage: Responded promptly to emergency codes and routine pages, conducting rapid patient assessments and prioritizing cases to ensure timely, appropriate care delivery.
Clinical Assessment & Communication: Reviewed comprehensive patient histories to verify medical conditions and current medications, then effectively communicated critical patient data to healthcare teams to enhance treatment planning and optimize care outcomes.
Patient & Family Advocacy: Utilized advanced interpersonal communication skills to provide emotional support, counseling, and guidance to patients and families during challenging healthcare experiences.
Infection Prevention & Safety: Implemented strict infection control protocols by thoroughly cleaning and disinfecting medical equipment and instruments, safeguarding both staff and patient wellbeing.
Clinical Documentation: Maintained precise, comprehensive patient records documenting assessments, interventions, and expected outcomes to ensure continuity of care and regulatory compliance.
Education
Master - Nursing Management
University Aleksander Xhuvani
09.2013
Bachelor of Science - Nursing
University Aleksander Xhuvani
09.2008
Skills
Clinical & Technical Skills: Patient assessment, vital signs monitoring, medication administration, IV therapy, wound care, emergency response and triage, diagnostic equipment operation, specimen collection, infection control protocols, electronic health records (EHR) management, medical billing and coding, CPR and Basic Life Support (BLS)
Patient Care & Advocacy: Patient and family education, emotional support, compassionate communication, counseling, anxiety reduction, patient comfort and cooperation, critical thinking for care planning, patient safety and confidentiality
Communication & Teamwork: Effective interpersonal communication, active listening, multidisciplinary team collaboration, conflict resolution, patient-centered approach, professional ethics
Organizational & Administrative Skills: Accurate clinical documentation, medical record maintenance, appointment scheduling, office workflow support, data entry, time management, attention to detail
Adaptability & Problem Solving: Flexible in dynamic healthcare environments, quick decision-making during emergencies, prioritization, stress management, resilience under pressure
Certification
Registered Nurse - California Board of Registered Nursing - July 2025
Registered Nurse - New York State Education Department - November 2024