Enerel Amartuvshin
Burnaby,BC
Summary
Detail-oriented professional with strong expertise in customer service and employee training. Proven ability to implement safety procedures and maintain quality control, ensuring a clean and efficient work environment.
Overview
3
3
years of professional experience
Work History
Janitorial Manager
SLICC Professional Cleaning Company
Vancouver, British Columbia
02.2024 - Current
- Trained and mentored staff on proper cleaning techniques and safety protocols.
- Conducted regular inspections to maintain quality control of services provided.
- Implemented safety procedures to ensure a hazard-free work environment.
- Trained staff to follow team standards and use efficient techniques.
- Supervised daily cleaning operations to ensure high standards of cleanliness.
Waitress
Roc Caffeine Bar
Ulaanbaatar, Mongolia
06.2023 - 12.2023
- Provided excellent customer service in a fast-paced café environment.
- Took and processed customer orders accurately and efficiently.
- Operated cash register and handled payments with attention to detail.
- Prepared and served beverages following established recipes and guidelines.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Cashier
O'Resh Supermarket
Ulaanbaatar, Mongolia
02.2023 - 05.2023
- Assisted customers with product inquiries and provided recommendations.
- Processed customer transactions quickly and accurately at a busy supermarket.
- Collaborated with team members to ensure smooth store operations.
- Resolved customer complaints effectively to ensure satisfaction during transactions.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Associate of Arts - Business Administration
Columbia College
Vancouver, British Columbia12-2026
Skills
- Customer service
- Employee training
- Quality control
- Time management
- Safety procedures
- Cash handling
- Cleaning expertise
- Self motivation
- Performance evaluation
- Effective communication
- Adaptability and flexibility
- Idea development and brainstorming
- Multitasking Abilities
Languages
English
Advanced (C1)
C1
Mongolian
Advanced (C1)
C1
Timeline
Janitorial Manager
SLICC Professional Cleaning Company
02.2024 - Current
Waitress
Roc Caffeine Bar
06.2023 - 12.2023
Cashier
O'Resh Supermarket
02.2023 - 05.2023
Associate of Arts - Business Administration
Columbia College