Enayat (Ennio) Mortezavand
North Vancouver,BC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with strong organizational skills and Ready to help the team achieve company goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs.
Overview
19
19
years of professional experience
Work History
Chief Reception Coordinator
Day General Hospital
09.2019 - 05.2023
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Cultivated interpersonal skills by building positive relationships with others.
- Improved customer satisfaction scores through the application of superior conflict resolution and problem-solving skills.
- Resolved issues through active listening and open-ended questioning, escalating major problems to the manager.
Sales Associate
Karpen Co.(UPVC Profiles/accessories/Machinery)
10.2004 - 07.2019
- Greeted customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Negotiated prices, terms of sales, and service agreements.
- Recorded accurate and efficient records in the customer database.
- Managed returns, exchanges, and refunds following store policy.
- Solved customer challenges by offering relevant products and services.
Education
Bachelor of Science - Mining Engineering
Azad University
Tehran-Iran02.2023
Skills
- Product Guidance
- Teamwork and Collaboration
- Stockroom Upkeep
- Verbal Communication
- Stocking and Replenishing
- Trademarks
- Adapt to Diverse Groups
- Customer Service
- Suggestive Selling
- Answering Customer Questions
- Client Satisfaction
Timeline
Chief Reception Coordinator
Day General Hospital
09.2019 - 05.2023
Sales Associate
Karpen Co.(UPVC Profiles/accessories/Machinery)
10.2004 - 07.2019
Bachelor of Science - Mining Engineering
Azad University
Similar Profiles
MAHTAB RAFTARIMAHTAB RAFTARI
Biomedical Engineer Intern at DAY General HospitalBiomedical Engineer Intern at DAY General Hospital
Marie PatenaudeMarie Patenaude
Clinical Nurse Leader at Lowell General Hospital - Surgical Day CareClinical Nurse Leader at Lowell General Hospital - Surgical Day Care
Valérie MooroovenValérie Moorooven
Assistant Producer at General Conference of Seventh-day Adventist - COMAssistant Producer at General Conference of Seventh-day Adventist - COM