Emylyn Delima
Calgary,Alberta
Summary
Energetic Housekeeping Aide devoted to achieving maximum customer satisfaction. Effectively manages time to complete routine and deep cleaning tasks. Educated on chemical handling and proper PPE use to avoid hazards or injuries. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Housekeeping Aide
GDI Integrated Facility Services
07.2015 - 11.2023
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Removed dirt, dust, grease and from surfaces using proper solutions.
Cook's Assistant
Sunterra Market, Keynote
04.2015 - 11.2023
- Distributed food during busy peak periods to drive customer satisfaction.
- Worked with chef to prepare daily food specials and other supplies.
- Lifted and carried heavy materials.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Prep-Cook
Sunterra Market TransCanada
09.2012 - 03.2015
- Addressed and resolved customer complaints to increase trust and satisfaction.
- Measured and mixed ingredients according to precise recipes for best results.
- Trained and supervised cooking staff to expertly meet daily needs.
- Collaborated with the head chef to create seasonal menus and special dishes, offering more variety and selections to customers.
Janitorial Cleaner
Janiking Commercial CLG Svcs
01.2014 - 01.2015
- Used power scrubbing and waxing machines to scrub and polish floors.
- Operated buffers and burnishers to clean and polish floors.
- Performed carpet cleaning services regularly to extend the life of flooring materials and enhance overall aesthetics.
- Cleaned, stocked and sanitized restrooms and inspected hourly to deliver guests immaculate, safe environments that reflected well on employer.
Customer Service Cashier
7 Eleven Store
04.2012 - 04.2014
- Lifted up to 20 pounds at once and used forklift to move heavier loads.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
- Ensured timely resolution of any discrepancies encountered during daily financial audits.
Education
Business Administration
Nova Career College
Calgary, AB07.2023
Healthcare Aide
ABM College
Calgary, AB03.2014
Skills
- Bathroom cleaning
- Floor Cleaning, Polishing, and Waxing
- Window Cleaning
- Hospitality background
- Cooking
Languages
English
Professional Working
Timeline
Housekeeping Aide
GDI Integrated Facility Services
07.2015 - 11.2023
Cook's Assistant
Sunterra Market, Keynote
04.2015 - 11.2023
Janitorial Cleaner
Janiking Commercial CLG Svcs
01.2014 - 01.2015
Prep-Cook
Sunterra Market TransCanada
09.2012 - 03.2015
Customer Service Cashier
7 Eleven Store
04.2012 - 04.2014
Business Administration
Nova Career College
Healthcare Aide
ABM College
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