Emry Montoya
Los Angeles
Summary
Results-oriented Outside Sales Specialist with a proven track record in building customer relationships and successfully closing sales. Expertise in negotiations and exceptional customer service drives consistent achievement of sales goals. Demonstrated ability to establish rapport with clients through effective communication and time management skills.
Overview
18
18
years of professional experience
Work History
Package Handler
UPS
05.2008 - 12.2020
- Operated material handling equipment to ensure efficient package movement and sorting.
- Collaborated with team members to optimize workflows and enhance productivity.
- Maintained safety protocols during package handling and warehouse operations.
- Trained new employees on standard operating procedures and safety guidelines.
- Followed safety regulations to maintain safe work environment.
- Used hand-held scanners and physical logs to accurately track item movements.
Outside Sales Representative
Academic Cap & Gown
12.2010 - 04.2020
- Cultivated relationships with clients to drive customer loyalty and retention.
- Developed and executed sales strategies to penetrate new markets and expand product reach.
- Analyzed market trends to identify opportunities for growth and competitive advantage.
- Conducted product presentations and demonstrations to effectively communicate value propositions.
- Collaborated with marketing teams to align promotional efforts with sales objectives.
- Negotiated contracts and agreements, ensuring alignment with company goals and client needs.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Negotiated prices, terms of sales and service agreements.
Grocery Shopper
Instacart
04.2020 - Current
- Efficiently selected and gathered grocery items based on customer preferences and orders.
- Ensured quality by inspecting products for freshness and compliance with standards.
- Navigated store layout to optimize shopping routes, reducing time spent per order.
- Maintained accurate inventory records, identifying discrepancies in stock levels promptly.
Education
No Degree - Business Administration
College of The Canyons
Valencia, California, CA06-2029
Skills
- Customer service
- Customer relations
- Customer relationship building
- Sales expertise
- Product and service knowledge
- Sales presentations
- Sales closing
- Negotiation tactics
- Account management
Accomplishments
Excellent at opening new accounts and new territories. Some of the school's that I opened and maintained. Schools from Lausd before the contract.
Paramount H.S
Alhambra Unified School Dist.
Alliance Schools (75%)
John Muir H.S (Pasadena)
Garfield H.S
Roosevelt H.S(East LA)
Jefferson H.S
Belmont H.S
Roybal Learning Center
Sierra Canyon School
Frazier H.S
Palms M.S
Curtis M.S
Franklin H.S
Middle schools in bakersfield area(14)
Mcfarland H.S
Languages
Spanish
Full Professional
Timeline
Grocery Shopper
Instacart
04.2020 - Current
Outside Sales Representative
Academic Cap & Gown
12.2010 - 04.2020
Package Handler
UPS
05.2008 - 12.2020
No Degree - Business Administration
College of The Canyons