Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Toronto, ON
Open to relocation: Yes
Open To Work
Emraida Sales
TORONTO,ON
Work Preference
Summary
Diligent Scheduling Coordinator with background in coordinating schedules and ensuring smooth operations. Successfully streamlined scheduling processes, enhancing overall efficiency and productivity. Demonstrated strong organizational and communication skills to manage complex schedules and adapt to changing priorities.
Overview
3
3
Languages
1
1
Certification
8
8
years of professional experience
Work History
Client Service Coordinator
Trans Care Community Support Services
12.2018 - Current
- Coordinated with clients, families, Psw and service providers to confirm needs and manage scheduling changes.
- Prepared correspondence, reports, and supporting documents for internal teams and program coordination.
- Responded to client inquiries with professionalism, empathy, and clear direction on available services.
- Monitored workflow priorities to ensure timely completion of daily client service tasks.
- Collaborated with multidisciplinary staff to improve continuity, accuracy, and client-centered support.
- Acted as an advocate for both the company''s interests as well as those of clients, ensuring that all parties'' needs were met in a mutually beneficial manner.
Education
Bachelor of Science - Bachelor of Science in Nursing
Mindanao Medical Foundation College
PhilippinesSkills
- Workforce Scheduling
- Calendar Management
- Conflict Resolution
- Time Management
- Communication Skills
- Team Collaboration
- Training and mentoring
- Professionalism and etiquette
- Meeting deadlines
- Scheduling and planning
- Customer relations
- Client relationship building
- Proficient in CIMS, Gold Care, Procura, Alaya CAre
Languages
Spanish
Beginner (A1)
Arabic
Professional Working
English
Full Professional
Certification
- [Area of certification] Training - [Timeframe]
- New York- Infection Control and Barrier Precautions-Sep 2023
- New York-Child Abuse and maltreatment-Sep 2023
- Autism Workshop- April 2024
- Gentle Persuasive Approaches (GPA)- 2024
- Palliative Care - March 2026
Timeline
Client Service Coordinator
Trans Care Community Support Services
12.2018 - Current
Bachelor of Science - Bachelor of Science in Nursing
Mindanao Medical Foundation College