EMELIE PILON
7057 Centennial Rd. St. Thomas,ON
Summary
Experienced 911 Communications Professional with a strong background in emergency communication and crisis management. Demonstrating ability to handle high-stress situations and provide vital assistance during emergencies. Recognized for high level proficiency in making quick decisions, communicating effectively, and thinking critically under pressure.
Overview
19
19
years of professional experience
Work History
LANDSCAPE DESIGNER
Four Boys Farm Landscaping
03.2021 - Current
- Created striking landscape designs
- Conducted business administration
- Enhanced service quality leading to higher customer satisfaction.
FIRE PREVENTION OFFICER
Municipality of Central Elgin Central
01.2020 - 01.2021
- Scheduled and conducted educational sessions on fire and life safety within schools and community settings.
- Managed social media platforms for Public Safety and Emergency Planning.
- Enforced Fire Protection and Prevention Act, Ontario Fire Code.
- Appointed as Assistant to Fire Marshal.
- Lead Joint Health and Safety Committee
- Performed as alternate Community Emergency Management Coordinator
FIREFIGHTER/Emergency Dispatcher
Canadian Armed Forces
11.2005 - 01.2020
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Mitigated potential risks during crisis situations by calmly gathering pertinent information while relaying accurately to responding units and offering pre-arrival instructions
- Maintained high levels of situational awareness during emergency situations, allowing for quick adjustments and accurate updates to responding units as needed.
- Provided rescue, extinguishment, ventilation, overhaul, and forcible entry operations.
- Mentored junior instructors, providing guidance on effective teaching strategies and classroom management techniques.
- Improved firefighting skills of trainees by incorporating hands-on activities and demonstrations in lesson plans.
Education
Canadian Armed Forces Fire & CBRN Academy
CFB Borden, ONSome College (No Degree) - Pre-Service Firefighter
Conestoga College
Cambridge, ONSkills
- Public safety
- Regulatory enforcement
- Emergency Response
- Multitasking Abilities
- Excellent Communication
- Organization and Time Management
- Flexible and Adaptable
- Problem-Solving
- Computer-Aided Dispatch (CAD) software
- Analyzing, Triage, communicating critical information
- Communicate to verbally de-escalate situation
- Data Entry
- Teamwork and Collaboration
- Decision Making
Timeline
LANDSCAPE DESIGNER
Four Boys Farm Landscaping
03.2021 - Current
FIRE PREVENTION OFFICER
Municipality of Central Elgin Central
01.2020 - 01.2021
FIREFIGHTER/Emergency Dispatcher
Canadian Armed Forces
11.2005 - 01.2020
Canadian Armed Forces Fire & CBRN Academy
Some College (No Degree) - Pre-Service Firefighter
Conestoga College
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