Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Emmy Fuerstenberg

West Kelowna,BC

Summary

Proven leader in the hairstyling industry, adept at enhancing client satisfaction and streamlining operations at Great Clips. Specializes in advanced haircutting techniques and exceptional customer service, fostering a loyal clientele and a productive team environment. Demonstrates strong organizational abilities and professionalism, significantly improving salon efficiency and client relations.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Hairstylist Manager

Great Clips
09.2018 - Current
  • Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles based on individual preferences.
  • Streamlined appointment scheduling to maximize daily bookings while minimizing wait times for clients.
  • Implemented inventory control measures to reduce waste and ensure the availability of essential supplies for stylists.
  • Developed a loyal clientele base through exceptional customer service and attention to detail in all aspects of hair care.
  • Optimized workflow processes within the salon environment by delegating tasks effectively, ensuring all team members were working efficiently and productively.
  • Managed staff scheduling to maintain adequate coverage during peak business hours without sacrificing quality or efficiency.
  • Resolved client issues or concerns promptly and professionally, maintaining the salon''s reputation for excellent customer service.
  • Maintained a clean and organized work environment, adhering to strict sanitation guidelines for the safety of both clients and staff.
  • Created a welcoming atmosphere within the salon by fostering strong relationships among staff members and promoting open communication channels between employees at all levels.

Hairstylist

Locker Room Hairsalon
04.2015 - 09.2017
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Educated customers on products to maximize benefits.

Hairstylist

Araya's Hair Salon And Tanning
09.2014 - 05.2015
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.

Hairstylist

Tommy Gun's Original Barbershop
05.2011 - 07.2014
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.

Education

Education Assistant

Red Deer College
Red Deer, AB
05.2017

Medical Office Assistant

Okanagan College
Kelowna, BC
05.2009

Hairstylist

MC College
Kelowna, BC
12.2004

Skills

  • Staff Training and Development
  • Professionalism and Ethics
  • Organizational abilities
  • Advanced Haircutting Techniques
  • Inventory Control Expertise
  • Precision Hair Styling
  • Sales and Retail Experience
  • Customer Service

Languages

English
Full Professional

Certification

  • Licensed Journeyman Red Seal Hairstylist - Alberta
  • Certified Educational Assistant Training - Red Deer College

Timeline

Hairstylist Manager

Great Clips
09.2018 - Current

Hairstylist

Locker Room Hairsalon
04.2015 - 09.2017

Hairstylist

Araya's Hair Salon And Tanning
09.2014 - 05.2015

Hairstylist

Tommy Gun's Original Barbershop
05.2011 - 07.2014

Education Assistant

Red Deer College

Medical Office Assistant

Okanagan College

Hairstylist

MC College
  • Licensed Journeyman Red Seal Hairstylist - Alberta
  • Certified Educational Assistant Training - Red Deer College

Similar Profiles

CREATE PROFILE
Emmy Fuerstenberg