Emmit Bonnin
Toronto,ON
Summary
Dynamic Shift Manager at Tim Hortons with a proven track record in enhancing team performance through effective training and delegation. Skilled in cash handling and decision-making, I excel in resolving customer issues and motivating staff to achieve business goals. Committed to upholding high standards of customer service and operational excellence.
Offering exceptional teamwork and leadership abilities, fully prepared to thrive in fast-paced environment and learn new processes. Brings understanding of customer service principles and operational efficiency, with developing skills in team management and scheduling. Ready to use and develop communication and organizational skills in a Managing role.
Overview
4
4
years of professional experience
Work History
Shift Manager
Tim Hortons
06.2021 - 01.2025
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
Bachelor of Science - Forensic Science
Trent University
Peterborough, None03-2025
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Staff motivation
- Opening and closing procedures
Accomplishments
- Received numerous positive reviews along with Employee of the Month award aswell.
- Supervised team of 12 staff members.
Languages
French
Limited Working
Timeline
Shift Manager
Tim Hortons
06.2021 - 01.2025
Bachelor of Science - Forensic Science
Trent University
Similar Profiles
Stacey Assiniwe-ManitowabiStacey Assiniwe-Manitowabi
Supervisor at Tim HortonsSupervisor at Tim Hortons
Mehnaz RahmanMehnaz Rahman
Human Resources Manager at TH Restaurant Services Inc. (Tim Hortons)Human Resources Manager at TH Restaurant Services Inc. (Tim Hortons)
David ZakiDavid Zaki
Crew Member at Tim Hortons, Ravindeer KaurCrew Member at Tim Hortons, Ravindeer Kaur
Rajveer JohalRajveer Johal
Worker at Tim HortonsWorker at Tim Hortons
Shana KhoshnawShana Khoshnaw
Tutor at Toronto District School BoardTutor at Toronto District School Board