Emmett O'Brien
Los Angeles
Summary
Dynamic and results-driven professional with a strong background in customer service at Pavilions Grocery Store, where I enhanced feedback scores through effective communication and problem-solving. Skilled in project management and community outreach, I excel in developing strategies that drive engagement and support organizational goals.
Overview
9
9
years of professional experience
Work History
Store Associate
Pavilions Grocery Store
Marina Del Rey
05.2024 - 08.2024
- Assisted customers with product selection based on their needs and preferences.
- Organized store by returning merchandise to proper areas and restocked displays.
- Improved customer service feedback scores through outstanding service.
- Addressed customer questions and concerns regarding products and services.
Volunteer
Heal the Bay
Los Angeles
10.2018 - 05.2022
- Participated in team-building exercises to strengthen relationships among volunteers.
- Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
- Developed and implemented fundraising approaches to raise money for cause.
Volunteer
Adopt & Shop
Los Angeles
01.2016 - 02.2020
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Helped with prep, set up, and breakdown of community and public events.
- Provided assistance to staff in the daily operations of the organization.
- Bathed and groomed pets using gentle techniques.
Education
Bachelor of Arts - Environmental Studies
Humboldt State University
Arcata, CA05-2026
Skills
- Environmental policy
- Data analysis
- Research techniques
- Customer service
- Effective communication
- Community outreach
- Project management
Timeline
Store Associate
Pavilions Grocery Store
05.2024 - 08.2024
Volunteer
Heal the Bay
10.2018 - 05.2022
Volunteer
Adopt & Shop
01.2016 - 02.2020
Bachelor of Arts - Environmental Studies
Humboldt State University
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