Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmeline Tovey

Maxville

Summary

With a background in performance and a passion for helping others, I bring strong communication skills and a calm, professional attitude to every customer interaction. Years of working as a self-driven opera singer have encouraged me to manage time, stay organized, and deliver high-quality work independently. I consider these key skills for excelling in any remote job environment. I’m great at connecting with customers, addressing their needs efficiently, and ensuring a positive experience with every call. As I've spent the last few years in both long-term and short-term educational institutions, I'm now seeking a long-term remote position where I can combine my reliability, problem-solving abilities, and commitment to outstanding service.


Overview

3
3
years of professional experience

Work History

Vocal Teacher

Aura Music Academy
11.2023 - Current
  • Provided individualized vocal instruction to students of varying skill levels, focusing on technique, pitch, breath control, tone, and range development.
  • Designed and implemented personalized lesson plans aligned with students' goals and musical styles.
  • Prepared students for performances, auditions, and exams (e.g., ABRSM, Trinity, musical theatre, etc.).

Music Education Team Member

Vancouver Symphony Orchestra School of Music
01.2023 - 09.2023
  • Responsible for planning logistics for a multi-day camp involving over 4 ensembles and 60+ students, with particular focus on safety and communication to families.
  • Successful use of Excel and Office teams for documentation and communication of data for a multi-day trip.
  • Lead children through music classes and activities, following curriculum and involved in pastoral care of children.

Customer Representative & Front of House Manager

Canadian Music Centre
01.2023 - 06.2023
  • Operated independently during shifts, providing timely solutions to customer issues and ensuring a positive experience.
  • Oversaw the security system, handling the opening and closing of the premises.
  • Coordinated with the library to communicate with composers, managing the pick-up and drop-off of music.

Fundraiser

Shelter
11.2022 - 04.2023
  • Engaged with potential donors in residential areas to raise awareness and funds for Shelter, a nonprofit dedicated to supporting those in need.
  • Utilized persuasive communication skills to explain the charity’s mission and impact, effectively cultivating relationships with new and repeat donors.
  • Consistently met or exceeded fundraising targets, contributing to the organization’s growth and helping to secure essential resources for the charity.
  • Demonstrated resilience and adaptability, working in varying weather conditions and handling rejection while maintaining a positive and professional demeanor.
  • Maintained accurate records of donations and donor interactions, ensuring transparency and follow-up for continued support.

Business Services Coordinator Intern

Colliers International
06.2022 - 08.2022
  • Provided comprehensive administrative and operational support to ensure the smooth functioning of the office, assisting with day-to-day business operations in a fast-paced corporate environment.
  • Coordinated office logistics, including managing office supplies, vendor relationships, and maintaining office equipment to ensure operational efficiency.
  • Supported senior leadership by handling sensitive information, maintaining confidentiality, and managing business-critical tasks.

Education

Master of Arts - Music Performance

Royal Northern College of Music
Manchester, England
06-2025

Bachelor of Arts - Music Performance

Royal Northern College of Music
Manchester, England
06-2022

Skills

  • Empathetic
  • Active listening
  • Collaborative teamwork
  • Task coordination
  • Customer service
  • Time management

Timeline

Vocal Teacher

Aura Music Academy
11.2023 - Current

Music Education Team Member

Vancouver Symphony Orchestra School of Music
01.2023 - 09.2023

Customer Representative & Front of House Manager

Canadian Music Centre
01.2023 - 06.2023

Fundraiser

Shelter
11.2022 - 04.2023

Business Services Coordinator Intern

Colliers International
06.2022 - 08.2022

Master of Arts - Music Performance

Royal Northern College of Music

Bachelor of Arts - Music Performance

Royal Northern College of Music
Emmeline Tovey