Emmeline Rhodes
Richmond,BC
Summary
Administrative Assistant with 15+ years of experience supporting executive and sales teams in fast-paced office environments. Skilled in coordinating operations, managing calendars, and improving workflow efficiency. Recognized for exceptional organizational skills, cross-departmental communication, and proactive problem-solving.
Overview
16
16
years of professional experience
Work History
Administrative Assistant - Sales Operations
Top Producer Software
Richmond, BC
03.2009 - 06.2024
- Central Operations: Managed day-to-day operations, coordinated meetings, reported daily, weekly, and monthly sales numbers to our sales director, order processing support, and team scheduling.
- Cross-Functional Liaison: Acted as a point of contact between sales, marketing, and customer/tech support to ensure smooth communication and efficient workflows.
- System Expertise & Training: Provided administrative and technical support to our sales team with systems such as Onyx, Salesforce, HubSpot, PhoneBurner, AWS, Tableau, and ADP.
- New Hire & Ongoing Training: Designed and delivered onboarding sessions and continuing education on all system interfaces and new applications.
- Software Pre-Launch Testing: Participated in pre-release testing of new software, identifying and reporting bugs/errors; developed and led post-launch training for the sales staff.
- Event & Team Engagement: Organized company-wide social/team building events both in person and virtually.
- Health & Safety: Member of the Health & Safety Committee, contributing to workplace safety initiatives and compliance in the office.
Team Manager (Volunteer)
Richmond Raiders Minor Football
Richmond, British Columbia
09.2008 - 01.2024
- Managed team operations and ensured compliance with league regulations.
- Facilitated communication between players, parents, and coaching staff effectively.
- Oversaw game day preparations on the field, along with managing and assigning volunteers.
Education
Network Administration
Compu College
Vancouver, BCSkills
- Calendar & Appointment Management
- Microsoft Office & Google Workspace
- Salesforce
- HubSpot
- PhoneBurner
- Tableau
- AWS
- ADP Payroll & Time Tracking
- Data Entry & Reporting
- Event Planning & Coordination
- New Hire Training & Onboarding
- Cross-Functional Communication
- Multitasking & Time Management
- Software Testing/Training
Awards
- Core Value Award for Teamwork, November '21, September '21, April '22
References
References available upon request.
Timeline
Administrative Assistant - Sales Operations
Top Producer Software
03.2009 - 06.2024
Team Manager (Volunteer)
Richmond Raiders Minor Football
09.2008 - 01.2024
Network Administration
Compu College