EMMANUEL OLUEBUBE EMMANUEL
Kamloops,Canada
Summary
Personable and dedicated individual with a deep understanding of employee relations and organizational development. Demonstrates strong skills in recruitment and talent management, combined with a solid grasp of HR policies and procedures. Committed to fostering a productive workplace and driving positive changes in company culture. Offers a genuine interest in human resources and a dedication to learning and growing within this field. Possesses a comprehensive understanding of recruitment processes and employee engagement, enabling quick acquisition of essential skills. Ready to utilize and develop administrative and communication abilities in a human resource management position.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Volunteer
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Merchandiser
The Pepsi Bottling Group
04.2023 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Inspected merchandise for quality and arranged proper display location on floor.
- Regularly monitored inventory levels for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Verified products appeared at correct locations in proper quantities.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
Sales Associate
Home Depot
03.2022 - Current
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Customer Service/ Sales Representative
The Source Communication
02.2023 - 04.2023
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Coordinated with sales team to identify cross-selling opportunities, enhancing overall revenue.
- Negotiated solutions in challenging situations to retain customer loyalty.
- Utilized CRM software to manage customer interactions and follow up on sales opportunities.
Education
BBA - Business Administration, Human Resource
Thompson Rivers UNIVERSITY
Kamloops, BC10-2025
Skills
- Astute listener
- Strategic planning
- Time management
- Leadership and team building
- Team Player Mentality
- Customer Service
- Problem-solving
- Computer skills
- Public speaking
Languages
English
Native or Bilingual
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved Customer queries which led to customer loyalty.
- Increased productivity in place of work by implementing several process improvements.
- Awarded “Employee of the Month”
Certification
- Succession Planning Specialist – TalentGuard or similar organizations.
- CPR/AED Certification
- First Aid Certification
- ServSafe Food Handler's Certification
- Forklift Certification
- Driver's License
- Microsoft Office Specialist (MOS) Certification
- Professional in Human Resources (PHR) - HR Certification Institute.
- Member of the CPHR association
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Getting involved in local advocacy groups to promote positive change in the community
- Environmental Conservation Projects
- Participating in fundraising events to support local charities, schools, or community projects
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I enjoy cooking for friends and family gatherings
Timeline
Merchandiser
The Pepsi Bottling Group
04.2023 - Current
Customer Service/ Sales Representative
The Source Communication
02.2023 - 04.2023
Sales Associate
Home Depot
03.2022 - Current
Volunteer
BBA - Business Administration, Human Resource
Thompson Rivers UNIVERSITY
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