Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Emmanuella Halliday

Kamloops,BC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Well experienced in retail, sales, sanitary and housekeeping service industries. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Willing to take on added responsibilities to meet business goals.

Overview

3
3
years of professional experience

Work History

Receptionist

Emsoch Emirates Hotels Ltd
Rivers State, Nigeria
04.2023 - 12.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Maintained confidentiality of information regarding clients and company.

Housekeeper Supervisor

Hasok Nigeria Limited
Port Harcourt, Nigeria
09.2022 - 02.2023
  • Enhanced guest satisfaction by maintaining a clean and organized environment in all assigned areas.
  • Managed team productivity and workflow to exceed quality standards.
  • Optimized resource utilization by effectively scheduling staff shifts according to workload demands.
  • Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
  • Supported management in implementing strategic initiatives aimed at enhancing overall operational effectiveness within the department.
  • Managed laundry sorting, washing, drying, and ironing.

Sanitary Worker

Topfaith International Secondary School
Akwa Ibom, Nigeria
02.2021 - 07.2022
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Performed general housekeeping and cleaning tasks.
  • Restocked items on shelves and bins to keep inventory available.
  • Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
  • Handled customer inquiries courteously and professionally to enhance satisfaction.

Education

Bachelor Of Business Administration - Accounting And Finance

Thompson Rivers University
Kamloops, BC

High School Diploma -

Topfaith International Secondary School
Akwa Ibom State, Nigeria
07.2022

Skills

  • Organization skills
  • Cash handling/Pos
  • Telephone skills
  • Data Entry
  • Excellent Verbal and written communication
  • Customer Service and Assistance
  • Hair Styling
  • Team player and Multitasker
  • Persuading and negotiating
  • Ability to work under pressure

Languages

English
Full Professional

Timeline

Receptionist

Emsoch Emirates Hotels Ltd
04.2023 - 12.2023

Housekeeper Supervisor

Hasok Nigeria Limited
09.2022 - 02.2023

Sanitary Worker

Topfaith International Secondary School
02.2021 - 07.2022

Bachelor Of Business Administration - Accounting And Finance

Thompson Rivers University

High School Diploma -

Topfaith International Secondary School
Emmanuella Halliday