Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emmanuella Essel

Edmonton,AB

Summary

Dynamic retail associate with a proven track record in customer service and sales. Skilled in enhancing store presentation and supporting promotional activities, ready to contribute to an engaging shopping experience. Results-driven retail professional with strong communication and adaptability skills. Experienced in team collaboration, inventory management, and customer education. Aiming to leverage expertise in enhancing customer experiences and driving sales performance. Motivated retail associate with strong visual merchandising and problem-solving abilities. Known for effectively educating customers on product features and maintaining organized displays, committed to fostering a positive shopping environment. Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

2
2
years of professional experience

Work History

Retail Associate

Best Buy
Winnipeg, Manitoba
01.2024 - 06.2025
  • Assisted customers with product selection and inquiries.
  • Organized merchandise displays to enhance store presentation.
  • Processed transactions using point-of-sale systems efficiently.
  • Maintained inventory levels through regular stock checks.
  • Collaborated with team members to improve customer service experiences.
  • Educated customers on product features and benefits effectively.
  • Handled returns and exchanges in accordance with store policies.
  • Supported promotional activities and in-store events as needed.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Operated cash register to process payments from customers.
  • Maintained store appearance by stocking shelves, organizing merchandise displays, and cleaning counters.

Sales Associate

International Clothiers
Winnipeg, Manitoba
01.2023 - 07.2023
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Tracked sales performance metrics to identify trends in market place.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Maintained records related to sales for store management.
  • Prepared merchandise for purchase or rental.

Education

Associate of Arts - Arts And Sciences

Norquest College
Edmonton, None
07-2027

High School Diploma -

INTERNATIONAL COMMUNITY SCHOOL
GHANA
07-2022

Skills

  • Customer service
  • Visual merchandising
  • Sales analysis
  • Team collaboration
  • Inventory management
  • Cash handling
  • Employee training
  • Conflict resolution
  • Approachability
  • Verbal and written communication
  • Cleaning and sanitizing
  • Cash handling accuracy
  • Sales proficiency
  • Damaged goods processing
  • Shelf recovery
  • Hospitality and accommodation
  • Positive and engaging demeanor
  • Product knowledge expertise
  • Event coordination
  • Display setup
  • Customer assistance
  • Order processing

Timeline

Retail Associate

Best Buy
01.2024 - 06.2025

Sales Associate

International Clothiers
01.2023 - 07.2023

Associate of Arts - Arts And Sciences

Norquest College

High School Diploma -

INTERNATIONAL COMMUNITY SCHOOL
Emmanuella Essel