Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
background-images

Emmanuella Ediale

Calgary,AB

Summary

Developed leadership and customer service skills within retail environment, looking to transition into new field. Demonstrated ability to manage teams and optimize store operations. Committed to leveraging retail experience to create positive outcomes in new professional setting.

Overview

4
4
years of professional experience

Work History

Receptionist Assistant

Kefah
01.2023 - Current
  • Volunteer at Sehet Medical Center
  • Developed and maintained courteous and effective working relationships.
  • Managed time efficiently to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Skilled at working independently and collaboratively in team environment.
  • Excellent communication skills, both verbal and written.
  • Answered approximately 30 calls a day, to offer office information, answer questions, and direct calls to staff.
  • Placed new supply orders, managed inventory, and restocked clerical spaces.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Managed multiple phone lines effectively while remaining composed under pressure during high call volume periods.
  • Prepared and processed patient referrals and transfer requests.
  • Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
  • Coordinated patient scheduling, check-in, check-out, and billing payments.
  • Improved communication within the clinic by promptly distributing incoming mail and messages to appropriate personnel.

Children's Ministry Volunteer

Pastor
09.2022 - 11.2023
  • Assisted with planning, implementing, and supervising developmentally rewarding curriculum for assigned age groups.
  • Encouraged participation of extended family members in worship life and other related activities.
  • Supported religious leaders in performing various duties.
  • Facilitated worship services, encouraging participation from congregation.
  • Assisted with fundraising activities.
  • Served as great role model for approximately 20 children by teaching them how to learn, grow, and serve as part of church.
  • Helped develop and maintain age-appropriate recreational program to promote spiritual growth through cooperative play.

Event Organizer

Family Members And Friends
04.2021 - 06.2023
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Developed and distributed around 50 event surveys to gather feedback and assess event success.
  • Improved overall guest satisfaction by implementing responsive customer service practices throughout planning stages and during events themselves.
  • Utilized social media to promote events and increase attendance.
  • Performed event coordination for larger parties and gatherings.

Education

High School Diploma -

St. Francis High School
05.2024

Bachelor of Science - Kinesiology

University of Alberta
Edmonton, AB
04-2028

Skills

  • Appointment scheduling
  • Maintaining cleanliness
  • Reception area maintenance
  • Cash management
  • Punctual and dependable
  • Teamwork and collaboration
  • Strong work ethic
  • Customer assistance
  • Customer service
  • Time management skills

Accomplishments

  • Assisted management with the training of 2 new staff members.
  • Held first-point-of-contact for all internal and external communications with executive-level officers.

Languages

English
Native or Bilingual
French
Limited Working

Timeline

Receptionist Assistant

Kefah
01.2023 - Current

Children's Ministry Volunteer

Pastor
09.2022 - 11.2023

Event Organizer

Family Members And Friends
04.2021 - 06.2023

High School Diploma -

St. Francis High School

Bachelor of Science - Kinesiology

University of Alberta

Similar Profiles

CREATE PROFILE
Emmanuella Ediale