Emmanuel Kwaku Asamoah-Debrah
1167 Knottwood Road East NW Edmonton,AB
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Organized Administrative Assistant with experience in managing high-priority tasks, administrative coordination, and office management. Strengths include strong communication skills, problem-solving ability and knowledge of multiple software platforms. Demonstrated ability to create efficient systems leading to improved overall productivity.
Overview
9
9
years of professional experience
2013
2013
years of post-secondary education
1
1
Certification
Work History
Administrative Assistant
Presbyterian Church of Ghana
Edmonton, Alberta
09.2023 - 03.2025
- Provided support to departmental managers in the development of project plans and initiatives.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Researched potential vendors to identify cost savings opportunities related to office supplies or services.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
- Scheduled appointments between clients and customers and internal staff members.
- Proofread content for typo-free emails and documentation.
- Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Drove customer feedback to deliver information to management for corrective action.
- Handled incoming calls and directed callers to appropriate department or employee.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Conducted research on various topics as requested by management.
Human Resources Manager
Nkulenu Industries
Accra, Gh, G/A
02.2016 - 04.2022
- Organized orientation sessions for new hires and provided them with onboarding information.
- Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
- Assisted in developing succession planning strategies for key positions within the organization.
- Conducted background checks and reference checks of prospective employees.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Implemented organizational change initiatives effectively while minimizing disruption in operations.
- Evaluated current HR processes and recommended changes when necessary to improve efficiency.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Ensured compliance with federal, state and local employment laws.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures. etc
Education
Master of Arts - Theology And Missions
Akrofi-Christaller Institute of Theology Missions And Cultur
Akropong, GH , E/R 08.2020 - 12.2021
Diploma in Human Resources Management
ICM,UK , UKSkills
- Project management
- Office administration
- Event planning
- Employee onboarding
- Compliance management
- Data organization
- Effective communication
- Problem solving
- Conflict resolution
- Time management
- Customer service
- Critical thinking
- Contract negotiation expertise
- Document retrieval
- Recruiting
- Prioritizing patients
- Multi-line phone proficiency
- Multitasking and prioritization
- Microsoft
Certification
- Class 5 Drivers license
- First Aid/AED/CPR
Timeline
Administrative Assistant
Presbyterian Church of Ghana
09.2023 - 03.2025
Master of Arts - Theology And Missions
Akrofi-Christaller Institute of Theology Missions And Cultur
08.2020 - 12.2021
Human Resources Manager
Nkulenu Industries
02.2016 - 04.2022
Diploma in Human Resources Management