EMMANUEL FOMELACK ELEMPIA
Hamilton
Summary
Respected and personable professional experienced in conflict resolution, time management, and team collaboration. eager to deliver strong management, trilingual ability and observation skill to create a secure and inviting environment for staff, clients and guest.
Overview
3
3
years of professional experience
Work History
Warehouse Assistant
Amazon
07.2023 - 11.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Collaborating with other departments to optimize warehouse operations and keep production high.
Security Guard
Export Wood Company
02.2022 - 04.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Customer Service Representative
Min He International Company
06.2020 - 11.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Established friendly rapport with customers, increasing customers satisfaction by 16% and overall revenue by 2%
- Answered constant flow of customer calls with minimal wait times.
- Presented daily specials and recommendations to guests upon seating, increasing company sales.
Education
Master of Arts - International Trade
Anhui University
China06.2019
Skills
- System Updating
- Adaptability
- organization
- Multi-tasking
- Trilingual (English, French and Chinese)
- Honesty
- Creative
- Courageous
Languages
English
Full Professional
French
Professional Working
Chinese (Mandarin)
Full Professional
Timeline
Warehouse Assistant
Amazon
07.2023 - 11.2023
Security Guard
Export Wood Company
02.2022 - 04.2023
Customer Service Representative
Min He International Company
06.2020 - 11.2021
Master of Arts - International Trade
Anhui University
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