Network Specialist with proven skills in network troubleshooting, router configuration, and cabling installation. Expertise in security protocols and network monitoring ensures optimal system performance.
Overview
8
8
years of professional experience
Work History
Network Specialist
Rogers Communications
Moncton, New Brunswick
07.2023 - Current
Installed structured cabling systems for voice and data networks.
Configured routers, switches and other networking equipment.
Maintained communication with colleagues to promote knowledge sharing and project collaboration.
Provided technical support for users experiencing problems connecting to the network or accessing resources on it.
Performed periodic backups of critical network devices configurations.
Network Support Assistant
Bell
Moncton, New Brunswick
06.2021 - 05.2023
Provided technical support for network-related issues to internal teams.
Assisted in troubleshooting connectivity problems for customer service representatives.
Coordinated network maintenance schedules with relevant departments and stakeholders.
Monitored network performance using industry-standard diagnostic tools and software.
Documented support processes and created user guides for common issues.
Network Support
Valmet Automotive Oy
Uusikaupunki, Finland
05.2018 - 01.2021
Provided technical support for network systems and user connectivity issues.
Configured and maintained network devices to ensure optimal performance.
Collaborated with IT teams to troubleshoot and resolve network incidents.
Assisted in the implementation of network upgrades and enhancements.
Documented network configurations and procedures for reference and training.
Education
Diploma - Network Support
New Brunswick Community College
Moncton, NB
06-2022
Bachelor of Science - Business Information Technology
Lapland University of Applied Sciences
Tornio, Finalnd
01-2016
Skills
Network troubleshooting
Router configuration
Device maintenance
Cabling installation
Security protocols
Network monitoring
Timeline
Network Specialist
Rogers Communications
07.2023 - Current
Network Support Assistant
Bell
06.2021 - 05.2023
Network Support
Valmet Automotive Oy
05.2018 - 01.2021
Diploma - Network Support
New Brunswick Community College
Bachelor of Science - Business Information Technology