Emmanuel Alagbonfo Edaki
Barrie,ON
Summary
Dedicated professional with extensive experience at Best Cleaners and Smart Security, excelling in cleaning and sanitizing while ensuring workplace safety. Proven ability to enhance client satisfaction through exceptional customer service and effective communication. Skilled in CCTV monitoring and emergency response, consistently improving operational efficiency and security protocols.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cleaner
Best Cleaners
Barrie, ON
11.2024 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Organized and used industrial cleaning products following strict safety procedures.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Confirmed all cleaning tools and equipment were stored properly after use.
Volunteer
Canadian Mental Health Association
Barrie, ON
05.2024 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Improved literacy rates with weekly volunteer tutoring sessions.
- Strengthened volunteer team effectiveness by providing training sessions.
Security Assistant
Smart Security
EDO STATE, NIGERIA
06.2018 - 01.2023
- Maintained detailed records of daily activities, incidents, and other relevant information for accurate reporting and analysis.
- Responded quickly to alarms or calls for assistance, assessing situations accurately and taking appropriate action as needed to ensure public safety.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
- Developed strong relationships with building tenants to encourage open lines of communication regarding potential security concerns.
- Assisted in the development of emergency response plans for various scenarios, ensuring staff preparedness and safety.
- Maintained accurate logs of all security incidents to assist in future investigations.
- Streamlined visitor check-in process, reducing wait times and improving overall satisfaction.
- Monitored CCTV cameras and alarm systems for security breaches.
Education
Bachelor Of Civil Engineering - Civil Engineering
Auchi Ploytechnical
Auchi, Nigeria10.2017
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- General security
- CCTV surveillance
- CCTV monitoring
- Emergency response
- Patrol operations
- Document management
- Security equipment operation
- Night and safe deposit procedures
- Criminal law
- Data protection
- Workplace safety
- First aid training
- Emergency awareness
- Reporting skills
- First aid certified
- Self-defense
- Team player
- Problem-solving
- Problem-solving abilities
Languages
English
Full Professional
Certification
Security license
Food handler
Smart service
Timeline
Cleaner
Best Cleaners
11.2024 - Current
Volunteer
Canadian Mental Health Association
05.2024 - Current
Security Assistant
Smart Security
06.2018 - 01.2023
Bachelor Of Civil Engineering - Civil Engineering
Auchi Ploytechnical