Emmanuel V. Newman

• Directed end-to-end operations for the consolidated distribution centers in the region, ensuring seamless alignment with Starbucks' supply chain strategy
• Lead cross functional teams to achieve 99% on time delivery rate to 1,500 retail stores in the region
• Analyze key performance metrics to identify trends and opportunities
• Ensured compliance with local, federal, In Starbucks regulations to achieve 98% rate of success on the IFS audit
• Served as a key liaison between corporate office and the regional distribution centers ensuring alignment on strategic initiatives and operational goals
• Partnered with transportation providers to resolve their challenges strengthening long term services agreements and reducing interruptions
• Developed contingency plans for potential disruptions in the supply chain, mitigating risks associated with natural disasters or supplier shortages.
• Coordinated seasonal forecasting efforts to ensure adequate staffing levels during peak demand periods.
• Conducted regular audits of inventory levels to minimize discrepancies between physical counts and system records, ensuring accurate stock availability information at all times.
• Reviewed and analyzed warehouse operations data to identify areas for improvement and implement necessary changes for increased efficiency.
• Successfully managed multiple distribution centers within the region, ensuring optimal performance across all facilities.
• Facilitated continuous improvement initiatives by identifying opportunities for process enhancements using Lean Six Sigma methodologies.

• Direct and supervise the daily work of 4 drivers and 20 logistics team, in getting the finish goods out to the Starbucks network, cultivated a collative relationship with our 3 PL carrier to ensure on time deliveries
• Direct and supervise our 1st shift distribution team for order selection for the outbound shipments
• Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
• Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
• Evaluated employee performance regularly against established benchmarks for growth opportunities and areas requiring improvement.

• Direct and supervise the work and productivity of 63 drivers and administrative associates within the transportation department for multi-stop, dry, chill, freezer loads; monitor DOT compliance, Hours of Service (HOS), and on-time deliveries; develop superior customer relations; maintain fleet maintenance records; anticipate, analyze and troubleshoot problems with deliveries and devise cost-effective and legal solutions, and act to implement same
• Participate in weekly budget-review activities; investigate all accidents, maintain an accident file for each incident, track causes of accidents and implement appropriate preventative actions; conduct quarterly safety/business review meetings; go on 12-15 weekly driver route observations and complete reports on findings; prepare and deliver annual performance reviews and implement performance improvement plans as necessary
• Improved weekly average AM/PM performance time to from 75+ minutes to 58 minutes
• Lead team and won competition against the Los Angeles division for successfully increasing and maintaining a 99% scan rate for the accurate delivery of products on a monthly basis
• Managed routing, driver supervision and DOT compliance.
• Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.

• Manage day-to-day operations for team of professional drivers; multi-stop, dry, chill, freezer; responsible for scheduling and directing transportation personnel; monitor DOT compliance, Hours of Service (HOS), and on-time deliveries; develop superior customer relations; maintain fleet maintenance records; conduct quarterly safety/business review meetings, monthly ride-along and accident investigations; complete and deliver annual performance reviews and implement performance improvement plans as needed; and supervise administrative staff
• Key contributor in the success of the Transportation Department rising from 8th place to 1st place in first three months of employment
• Made budget every month since beginning employment for both, dollars and as percent to sale, which had not been accomplished in the previous 12 months
• Lead team of drivers that has come in 1st place in driver matrices for three consecutive months
• Managed routing, driver supervision and DOT compliance.
• Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.

• Recruiter and primary interface and advocate for E&H contractors (drivers) from initial contact and time of hire through termination; conduct all on-the-road and in-house orientations; execute Driver Retention Program, including training, mentoring, and counseling drivers to drive compliance with all company policies, and optimize customer service; manage Hours of Service (HOS) and verify drivers hours available to transport preplanned and assigned loads in compliance with HOS rules; manage money advance requests to include loading money, 55% threshold, daily and weekend amounts; manage real-time trailer equipment inventory levels and hold drivers accountable for discrepancies; manage equipment depot in Reno, Nevada; manage accessorial charges ensuring drivers comply with policies regarding detention, labor, reimbursements, etc.; update freight bills, alert account manager/backhaul, and resolve requests from Administration; execute drug screening program; and manage off-duty and return to duty process
• Achieved and maintained 100% driver retention for first five months of employment
• Promoted to Recruiter in addition to Driver Representative
• Contracted three new drivers in first week of recruiting
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
• Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.

• Lead day-to-day operations of four propane service centers serving approximately 1,500 customers; Lead a team of 25, drivers out of four locations in Southern California; managed daily route scheduling utilizing Road Net and Service Scheduler; developed and communicated weekly driver schedules; conducted daily post-route reviews to ensure route completion and efficiency; maintained weekly driver matrices to evaluate cost per cylinder; managed out call board seven days a week; maintained fleet maintenance records; conducted monthly safety/business review meetings; ensured compliance with DOT Regulations and CSA 2010; hired, trained and lead driving staff, including monthly ride-along and accident investigations; conducted annual performance reviews and implemented performance improvement plans as needed; and supervised administrative staff
• Assisted in earning the 2009, 2010 Controllable Cost Awards
• Turned a five-day a week delivery operation into a seven-day a week delivery operation to better service customers
• Helped establish fourth service center in Santa Ana, California
• Selected to serve as a member of the Western Regional Safety Counsel
• Optimized warehouse organization, resulting in improved order fulfillment and customer satisfaction.
• Evaluated employee performance regularly, providing constructive feedback and coaching for skill development and career growth opportunities.

• Directed daily deliveries of cut and arranged flowers to 75+ Costco warehouses; Multi stops; maintained a fleet of 50 drivers, (25 CA, 10 TX, 6 MD, 6 AZ, 3 CO)
• Responsible for all aspects of driver management, ensuring drivers were trained and fully qualified to operate and maintain company vehicles
• Engaged in continuous improvement efforts to reduce overall transportation and operating costs; negotiated contracts for national fuel management rate and fixed labor rate for maintenance
• Implemented GPS tracking and reporting software; automated vehicle maintenance schedules
• Created and implemented Safety Management Program
• In first 15 days of employment, successfully passed California Terminal BIT Inspection with no findings after three previously failed attempts in 18 months
• Lead operations, and directed production and shipping staff during peak season crisis; avoided costly errors and late ground and air deliveries
• Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
• Inspected vehicles and requested maintenance tasks be completed within specific timeframes.

• Oversaw gathering, review, and analysis of sensitive information critical to strategic planning; aligned staff resources with workflow requirements; provided teams with up-to-date operational information in highly dynamic environment; implemented plans to optimize staff training in support of organizational goals for company initiatives; directed operations in collaboration with senior management from multiple departments; assessed daily activities and processes; created and presented weekly reports with recommendations to executive management; managed all transportation operations including dispatching, routing, tracking, and shipment activities to ensure safe, prompt, accurate delivery of materials; and orchestrated full range of security activities from safeguarding staff and equipment, to gathering sensitive information and developing reports for executive management
• Effectively oversaw diverse team in managing $3M in equipment, consistently meeting all critical deadlines
• Authored policy changes accepted by executive management and implemented company-wide
• Achieved a 97% average for on time delivery rates
• Selected by executive management to manage safety program; successfully planned, organized and executed safety training events
• Developed comprehensive security plan successfully implemented site-wide
• Researched, evaluated and implemented Navtrak Fleet Management System (GPS) to improve delivery of goods and services
• Played an integral role in creating and implementing new software for inventory control and accounting system

Class A Commerical Driver - deliving rental Equipment.

Frieght Brokerage.

• Trained, supervised and organized over 30 Marines and personnel.
• Collaborated with fellow NCOs to develop innovative tactics and strategies, resulting in improved mission outcomes.
• Decorated Veteran - Two Navy and Marine Corps Achievement Medals.