Emmanuel Tweneboah Koduah
Sudbury,Ontario
Summary
Results-driven Information Technology professional with extensive experience in software and web development, IT support, and security practices. Proven track record in managing IT infrastructure and implementing robust security measures that enhance organizational efficiency. Committed to delivering innovative software solutions while prioritizing client satisfaction through proactive problem-solving and exceptional service. Seeking opportunities to contribute technical expertise and drive continuous improvement within a forward-thinking organization.
Overview
8
8
years of professional experience
Work History
IT Developer
Canada Revenue Agency
Greater Sudbury, Ontario
10.2023 - 11.2024
- Developing software solutions tailored to meet specific requirements.
- Presenting and demonstrating developed software to clients, offering detailed overviews, and addressing feedback effectively.
- Collaborating with cross-functional teams to design, implement, and optimize software applications.
- Conducting rigorous testing to ensure software reliability, security, and performance.
Assessment Processing Officer
Canada Revenue Agency
Greater Sudbury, Ontario
06.2023 - 10.2023
- Utilized oral communication via phone and electronic systems to transmit relevant information effectively to taxpayers and representatives.
- Planned, organized, and prioritized assigned workloads, fostering a collaborative environment to meet service standards.
- Managed data processing for large projects, integrated one-time requests and unforeseen emergencies, and maintained communication with taxpayers and representatives within established deadlines.
- Reviewed, analyzed, and resolved internally generated workloads and requests for information and adjustments in accordance with legislation, procedures, guides, and manuals.
Founder and Director
TEK IT Consult
Accra, Ghana
06.2018 - 06.2023
- Implemented security measures to protect web applications and data, aligning with industry best practices.
- Ensured compliance with government regulations and vital IT policies, fostering a secure and efficient work environment.
- Led the development of various software applications to meet client needs.
- Designed, developed, and maintained databases supporting web applications and business operations.
- Led project teams, driving excellence, and fostering a strong brand presence.
- Created comprehensive documentation to support software development and maintenance.
Head of Information Technology Unit
Local Government of Ghana, Kwahu South Municipal Assembly
Mpraeso, Eastern Region - Ghana
02.2017 - 06.2023
- Developed software applications and the official website for the assembly, ensuring robust security measures like SSL certificates and regular security audits to protect against cyber threats and unauthorized access.
- Produced detailed reports on IT-related cases, and maintained comprehensive documentation for all IT processes and incidents, ensuring transparency and accountability.
- Managed the assembly's network infrastructure, overseeing setup, configuration, and maintenance.
- Monitored network activity to prevent intrusions, and implemented a range of cybersecurity measures, including firewalls and anti-malware solutions, to protect all applications and systems.
- Conducted regular local and cloud backups using advanced tools to ensure data integrity and availability, mitigating the risk of data loss, and ensuring swift recovery in case of system failures.
- Created and enforced IT policies to ensure secure and efficient operations.
- Conducted training sessions to improve staff IT skills, enhancing the security and efficiency of IT systems and devices.
- Led a team of IT professionals, providing guidance and training to ensure high performance and adherence to security protocols.
Education
Ontario Graduate Certificate - IT Business Analysis
Cambrian College of Applied Arts and Technology
Ontario, Canada08.2023
Bachelor of Science - Computer Engineering
Kwame Nkrumah University of Science and Technology
Ghana06.2015
Higher Diploma - Electrical/Electronic Engineering
Sunyani Technical University
Ghana06.2009
Skills
- Angular
- PHP
- Microsoft Sentinel
- Website development
- IT Support and Network Administration
- WordPress
- Report writing and technical documentation
- Software Development
- Database design and administration
- SQL
- MySQL
- Network Security
- Software testing
- Cloud Computing
- IT operations management
Timeline
IT Developer
Canada Revenue Agency
10.2023 - 11.2024
Assessment Processing Officer
Canada Revenue Agency
06.2023 - 10.2023
Founder and Director
TEK IT Consult
06.2018 - 06.2023
Head of Information Technology Unit
Local Government of Ghana, Kwahu South Municipal Assembly
02.2017 - 06.2023
Ontario Graduate Certificate - IT Business Analysis
Cambrian College of Applied Arts and Technology
Bachelor of Science - Computer Engineering
Kwame Nkrumah University of Science and Technology
Higher Diploma - Electrical/Electronic Engineering
Sunyani Technical University
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